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chan_masih
Community Member

Withdraw not received

Hello,


I'm new here. 1 days ago, I withdrawed money directly in my bank account. I didn't receive the amount.
How long did it take to react and trace the transaction. I'm waiting..is it normal? i really don't know.


Thank you very much

2 REPLIES 2
martina_plaschka
Community Member


Chan M wrote:

Hello,


I'm new here. 1 days ago, I withdrawed money directly in my bank account. I didn't receive the amount.
How long did it take to react and trace the transaction. I'm waiting..is it normal? i really don't know.


Thank you very much


It depends on your local bank, but can take a few days.

g_vasilevski
Retired Team Member
Retired Team Member

Hi Chan,

 

Please keep in mind that  It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran
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