Jan 5, 2024 12:49:31 AM by Zarb E
I hired someone, had meetings and then she sent me a stripe payment link. Upon investigating I came to know that she was trying to scam me by getting me pay her outside of upwork. When I asked her to send me work and I will approve payment she denied and send an approval request in which there was no work. Now my money is stuck and I want a refund, as I thought I am hiring her through upwork but she doesnt want to work through upwork. HElp me.
Jan 5, 2024 03:34:10 AM by Pradeep H
Hi Zarb,
Thank you for contacting us about this issue. I have looked into the job you mentioned and I see that you have already reported the conversation with this freelancer. You can choose to cancel the contract and ask for a refund of escrow funds if the freelancer fails to deliver work. The freelancer can either agree to the refund request or start a dispute. Our mediation team will help you with the dispute process if the freelancer decides to do that. Check out this help page for more information.
- Pradeep