Add Portfolio unabled

[4275d625]

Hi, i want to add my portfolio, when i click on "add portfolio +"  then next page "add portfolio project" open i fill out the all fields but there is no select template button to go next page where i add my portfolio, what i do please help me out, here is picture,

And next  question is i forgot my security question that's  why i stuck in "There was a failure to verify your Security Answer." what  i do please guide.

[4275d625]

Hello , how can i add my portfolio, if the portfolio is not editable, after click a add portfolio nxt add portfolio project title will open but there is no button of select template, what i do, plzz help

[AveryO]

Hi Rabia, 

I checked your account but was unable to replicate your issue. On this page, I can see the option to select a template. Could you please try clearing your browser's cookies to see if the issue persists? If it does, please share a screen grab of your experience so that our team can look into it further.

[4275d625 · Accepted solution]

after clicking on add portfolio + next add portfolio project pag open after fill the requirements , there is no next button down to go next page , what can i do where is mistake, plzz help

[BojanS]

Hi Rabia,

One of our agents will reach out to you directly to assist you with this issue.

Thank you! 

[4275d625]

sure

[PradeepH]

Hi Rabia,

Thank you for your message. I see that you are already communicating with the relevant team via a support ticket here. Please don't hesitate to follow up with them on your support ticket if you have additional questions regarding your concern. 

Thank you

Pradeep

[4275d625]

please reply me, i sent questions 17th  april but no responce .

[AveryO]

Hi Rabia, 

I want to note that tickets are addressed by the order received. It looks like the team is reviewing your ticket. Once they have more information, they will reach out to you to assist you with your concern. 

[759e32fa]

Hi Rabia,

I have reached out to our team to follow up on your ticket. They will be in touch with you as soon as possible to resolve this issue. You may access this ticket at any time to check for updates.

[4275d625]

Hi, is there any one who can solve my problem . I reqested two day before , but nobody solve my problem, please respected members please solve my problem. i many time send the problem with scren shot and URL/pg link. i wil be very thank ful to you,

Regards ,

Rabia

[NikolaS]

Hi Rabia,

I would be happy to help. I checked and it looks like one of our agents already followed up with you and asked for additional information. Please consider following up on the ticket so that our team can assist you further. 

You can access your tickets on this page.

[4275d625]

Hi Nikola,

Please tell me how to contect with **Edited for Community Guidelines** She is handling my request # 34819333 .

I am new and don't know how to contect, 

(You can access your tickets on this page.)👈  i went that pg but find nothing,

[ArjayM]

Hi Rabia,

We appreciate your follow-up. However, I can see that you have responded and have exchanged messages with our Customer Support Team.

Please note that you can locate the ticket through the email address associated with your Upwork account and by looking for the email with the subject “Upwork Notification - Issue on adding a portfolio item”. You can definitely respond from there for further assistance.

[4275d625]

Thanx Arjay M,

waiting for the respond of the member