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a75a851d
Community Member

Amount deducted

Hello support team

 

I had purchases connects and upgraded my membership last month on 1st sep 23. I see that again this month,payment of $14.99 has been automatically deducted from my account on 1st oct. I do not need to purchase more connects at this moment. Kindly refund me.

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Nidhi.

 

Thank you for reaching out to us. You can cancel the membership plan from this link. I will share your report with our team so that one of our agents can reach you using a support ticket to assist you further. You can access your support tickets here.

 

- Pradeep

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