Jan 18, 2018 10:47:56 AM by Tilde S
I signed up for Upwork while I was travelling but didn't finish my profile. My country is set to Serbia but I now live in the US. Every time I try to access the account settings page to edit location it just redirects me to the "create profile" page. How am I meant to change my country before submitting my profile for review?
Solved! Go to Solution.
Jan 31, 2022 12:06:07 PM by Andrea G
Hi all,
This thread has been closed from further replies due to its size and because the information shared here is now outdated. We appreciate your participation in the Community.
Thank you!
May 9, 2020 06:35:17 AM by Sandwich C
I have the same problem, I cannot change anything and consequently properly ending the enrollment process, can anyone help me changing country or name? Otherwise please remove my account so I can try again.
But I have to say that this process is everything but unatended, aweful experience and I just have started. Really bad guys sorry, I don't know hw do you want to maintain a community like this, only bringing stoppers and asking for plenty of personal information just for joining the platform.
May 9, 2020 07:22:21 AM by Rene K
Sandwich C wrote:I have the same problem, I cannot change anything and consequently properly ending the enrollment process, can anyone help me changing country or name? Otherwise please remove my account so I can try again.
But I have to say that this process is everything but unatended, aweful experience and I just have started. Really bad guys sorry, I don't know hw do you want to maintain a community like this, only bringing stoppers and asking for plenty of personal information just for joining the platform.
Says the guy with a fake stock image on his profile...
May 9, 2020 07:56:48 AM by Aleksandar D
Hi there,
Could you please let us know which country would you like to reflect on your account as your location? We’d be happy to update it for you.
Please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.
As a gentle reminder, please know that users whose accounts were closed are not allowed to create new accounts to comply with the Upwork Terms of Service.
Thank you.
May 28, 2020 02:20:33 AM by Virusha S
i need to change my country of residence from US to India..because the default option is set to US..kindly help me with this
May 29, 2020 11:22:01 AM by Andrea G
Hi I don't see the option to change my country from United States to Colombia .
May 29, 2020 11:27:12 AM by Bojan S
Hi Yashant and Andrea,
Your countries were updated as per your requests. Thank you!
Jun 2, 2020 05:30:07 AM by Goran V
Hi Waqar,
Your country is already updated on your profile, feel free to update the rest of your address as well. Thank you.
Jun 4, 2020 05:50:44 AM by Ari W
Hi Nina,
I'm having the same issue with my account being locked to the UK while I've now relocated to Australia. Are you able to please assist?
Thanks
Jun 6, 2020 05:56:23 AM by Junaid A
same problome with me ,,, i unable to change my countery Saudi Arabia to Pakistan.
Jun 6, 2020 07:30:20 AM by Aleksandar D
Hi Junaid,
Your country has been updated as requested.
Thank you.
Jun 11, 2020 04:22:10 PM by Andres L
I have the same issue too. I can not change my country from Colombia to Argentina
Jun 11, 2020 04:52:54 PM by Joanne P
Hi Andres,
Your country has been updated to Argentina. Thanks!
Jun 15, 2020 02:20:22 AM by Hassan F
I can't change my country to UAE. I don't know why I'm unable to change it
Jun 15, 2020 02:58:18 AM by Goran V
Hi Hassan and Fatima,
Your countries are now updated, thank you.
Jun 20, 2020 06:00:11 AM by Tulsi K
Jun 20, 2020 08:54:55 AM by Atharv M
I recently signed up for Upwork and while submitting my application, my country is selected as United States by default. I want to update it to India, however, I am unable to do so as the option appears greyed out. I would appreciate it if you could assist me. Thanks!
Jun 20, 2020 04:35:57 PM by Joanne P
Hi Atharv,
Your country has been changed to India. Thanks.
Jun 24, 2020 07:30:45 PM by Rachelle C
Hi Nina - I am having this same issue. Are you able to help me change my country from UK to USA? Thank you!
Jul 1, 2020 02:32:34 AM by Daiane Margarette M
Hi. I'm having trouble with completing my account creation due to Australia being the default country and there was no way for me to change it to Philippines. Is there any other way for me to update it?
Jul 1, 2020 02:58:20 AM by Goran V
Hi Daiane,
Your country is now updated as well, thank you.
Jul 3, 2020 10:40:05 PM by Timothy Jake F
Hi, I also can't change my location/country. It's always set to defaul United States.
Jul 4, 2020 11:21:08 PM by Skill Seeds L
Hello, Please can you help me change my country to Nigeria? I don't leave in the US and mistakenly didn't change it before proceeding.
Jul 5, 2020 12:50:18 AM Edited Jul 5, 2020 12:52:02 AM by Aleksandar D
Hi there,
I updated your country to Nigeria as per your request.
As a gentle reminder, please note that your profile must represent you as an individual and that all the information in your profile needs to be accurate, truthful, and verifiable.
You may also want to check out this help article for more information about agencies.
Thank you.
Jul 6, 2020 07:18:07 AM Edited Jul 6, 2020 07:19:20 AM by Antisia M
Hello,
I am trying to create an account. But unable to change the country from US(which is marked gray) to my country(Russia) in a location page. Could you help? Thanks in advance.
Jul 6, 2020 07:39:22 AM by Bojan S
Hi Antisia,
Your country was updated to Russia as per your request.
Thank you!
Jul 8, 2020 12:41:34 AM by Antisia M
Hello.
Thank you, the country is changed now. However, there is another problem now. When I tried to type in my street and city/province, I wasn't able to do it because it's suggests only American address.
Jul 8, 2020 12:49:09 AM by Goran V
Hi Antisia,
Please clear your cache and cookies and then try to add your street address first. If you`re still experiencing the same problem after this, let me know here. Thank you.
Jul 8, 2020 02:45:32 AM by Antisia M
Hi Goran,
Thank you for the reply. Unfortunately it didn't work.
Jul 8, 2020 02:58:26 AM by Goran V
Hi Antisia,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your address. Thank you.
Jul 13, 2020 03:52:33 PM by Faizan A
Hi Nina,
I am also stuck at the country selection stage, the country section is greyed with the USA.
Kindly help me out.
Regards,
Faizan
Jul 13, 2020 04:35:59 PM by Aleksandar D
Hi Faizan,
Please let us know which country would you like to reflect on your account as your location. We’d be happy to update it for you.
Thank you.
Jul 13, 2020 04:47:19 PM by Faizan A
Hi Aleksandar,
Thanks for your fast response, Kindly change it to Pakistan.
Regards,
Faizan
Jul 13, 2020 07:25:36 PM by Aleksandar D
Hi Faizan,
Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 18, 2020 04:08:25 PM by Mohamed E
Please I have the same issue too. I can not change my country from UK to Egypt to finish my profile