Can't fill in my city

[#1]

Hi

I'm from Singapore, and it in itself is a city.

There is no option or "drop down" list for me to fill in the city.

Does anyone has similiar issues?

Thank you.

[#2]

when i try to add my city in creating my profile there is no list so i cant  make my profile .

[#3]

Hi Ali,

One of our agents will be reaching out to you directly very shortly to help assist you with this.

[#4]

Same problem here then when I went to Help I lost all the content I'd spent the last hour compiling. Not impressed.

[#5]

Hi Sarah, 

The team will reach out to you directly to assist you with your setting up your profile information. 

[#6]

My city is also not listed.

[#7]

Hello Sianea,

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you.

[#8]

Hello Good Afternoon,

I'm new in upwork and i have a problem filling my city and there's no list that i can select with

hope you can help me 

thankyou .

[#9]

I have the same problem. I have switched to 2 browsers already and have tried refreshing several times. Still same problem occurs.

Hope someone could help me out also.

[#10]

Hi Arielle Joyce, and Dwayne, 

I wanted to check if you tried filling in your address in the "Start typing your address box?"

[#11]

Yes Avery. Actually I did. Still same error.

I have attached a screenshot for reference.

[#12]

Hi everyone!

Both Goran and I would like to check if you have tried typing in your complete address in the address box, before filling in your city information? 

We tried replicating it, and when we filled in our complete address in the address box (complete with city information), and started typing in our city in the City box, it autopopulated with the city information. May we ask that you please try that first? 

[#13]

I have attempted this in the form of street number, street name on one line then city and state on next line, have also tried without state, with and without zipcode etc.

[#14]

I can't even type in my complete street address because the letter "ø" in my address isn't available. I tried replacing it with "o", though, and still nothing.

[#15]

Hi Joseph and Melissa,

Thank you for the follow up, our team will investigate this further and assist you both directly via ticket. You can access your tickets on this Link.

[#16]

Hi Avery, still the same error.

Attached a screenshot for reference

[#17]

Hi Arielle,

Our team will reach out to you as well, thank you for the follow up.

[#18]

Thanks, Goran!

[#19]

I'm unable to complete my profile. When I am asked to provide a city, I am told I have to select from a list... but no list shows.

[#20]

Hello

I am trying to register my application. I am from Romania and when i type my city Bucharest, there is no drop down menu and it doesn`t accept it otherwise

[#21]

Hello! 

I am trying to create my Upwork profile and I cannot put in my address. Could you help me? 

[#22]

Hi Emily, 

I wanted to check if you've tried filling in your address in the "Start typing your address" box? 

[#23]

Hi, I'm facing the same problem while creating my profile. Thanks

[#24]

 I badly need help. I can't send proposals due to "update address error". I checked settings and it shows my correct address. Tried to use another browswer but it's still the same thing. I tried to edit the city but it won't show the drop down list. 

[#25]

Hello, I am from Kenya and I cant fill "Nairobi" as my city.  Please help. Thanks.

[#26]

Hi All,

We can confirm that this issue has been resolved and you should be able to complete your address details by selecting the city from the drop-down menu. If you experience the same issue again please follow up on your support ticket and our team will take a look. We apologize for any inconvenience this issue caused you and thank you for your patience.