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Daphne's avatar
Daphne C Community Member

Can't fill in my city

Hi

 

I'm from Singapore, and it in itself is a city.

There is no option or "drop down" list for me to fill in the city.

 

Does anyone has similiar issues?

 

Thank you.

 

261 REPLIES 261
Keerti's avatar
Keerti S Community Member

Hi i am from india and me too getting same problem

 

Ethan's avatar
Ethan S Community Member

The address and city lines are broken.

It doesn't recognize any input for the autofill address option and when I go to enter the city manually, it's not recognized.

Hannah's avatar
Hannah D Community Member

Hi! I'm having the same issue. I can't fill the City as there is no drop down list. I'm from Manila, Philippines. 

Li's avatar
Li X Community Member

Me too!Has your problem been solved?

Goran's avatar
Goran V Retired Team Member

Hi Li,

Please start typing your address under the Address tab and you information should see a suggestion from google to chose your full address. If you`re still experiencing the same issue with this let me know and our team will assist you further. Thank you.

~ Goran
Upwork
Cameron's avatar
Cameron G Community Member

I did this but still had no luck entering the city for the correct adress
Avery's avatar
Avery O Community Manager

Hi Cameron, 

Could you please send me a private message with the city and address you were trying to add on your profile so that I can check this for you. 


~ Avery
Yulieth's avatar
Yulieth S Community Member

Hi Avery,

 

I have the same problem...can you please help me? 

Bojan's avatar
Bojan S Community Manager

Hi Yulieth,

 

Could you please check if the City you are trying to select is located in the country you have selected as your country of residence. If it's not,  please try to clear your cache and cookies or try using another browser to change your location information.

If the issue persists, please advise as to which country your account should reflect as your location and we'll update it from our end so that you may add the rest of the information on your profile.

Thank you.

~ Bojan
Upwork
Favour's avatar
Favour A Community Member

HelloBojans,

Help me . I can not find my city on the drop list .  I am suppose to fill in Ota as city and OG as State but is not there. 

Please help.

Zed's avatar
Zed B Community Member

Hi, Please help, too. my city is Santa Rosa. And the country is Philippines. Thanks.

Joanne's avatar
Joanne P Retired Team Member

Hi Zed,

 

We've updated your country to Philippines. You may now proceed with completing your profile and submit it for review afterwards. Thanks! 

~ Joanne
Upwork
Zarni's avatar
Zarni L Community Member

Hello, Did you already reslove the issue? I also have same issue. I am from Yangon and livinig in Ho Chi Minh City. Please suggest.

Joanne's avatar
Joanne P Retired Team Member

Hi Zarni, 

 

I have shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Ahmad's avatar
Ahmad G Community Member

i can't fill in my city field too , i'm from egypt so i need some help please

Man Leung Maurice's avatar
Man Leung Maurice Y Community Member

Problem fixed, thank you.

Zarni's avatar
Zarni L Community Member

I also can't fill my city. Please help

Rajeev's avatar
Rajeev D Community Member

I cant find my city from the drop down list. What can I do? I have already tried different browser and cleared cache as well. Your kind assistance is apprieicated .Thanks!

Bojan's avatar
Bojan S Community Manager

Hi Rajeev,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. .

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Vishal's avatar
Vishal K Community Member

I have the same Problem . I cant find my city from the drop down list. What can I do? I have already tried different browser and cleared cache as well. Your assistance is needed.

Warda's avatar
Warda S Community Member

I am unable to add my city in address. Im from Pakistan and my city name is Gujrat but every time I type, it says, Choose from list but there is not list of cities. Please help

Ani's avatar
Ani S Community Member

I am from Armenia, and i have the same issue. I cannot fill in my city. there is no option or Drop Down list, pls help me 😞 

Goran's avatar
Goran V Retired Team Member

Hi Ani and Warda,

Please try typing your full address with your city included as well under the Address tab. If you`re still experiencing the same issue after this let me know and our team will assist you further. Thank you.

~ Goran
Upwork
Warda's avatar
Warda S Community Member

it says the same despite of typing in address tab

Rebcca's avatar
Rebcca T Community Member

Hello, I’m having the same issue with it not recognizing my city. I’ve tried to fill it out 6 times now...