Can't fill in my city

[#1]

Hi

I'm from Singapore, and it in itself is a city.

There is no option or "drop down" list for me to fill in the city.

Does anyone has similiar issues?

Thank you.

[#2]

I am trying to complete my profile but am stuck on the "Tell Us More About You" page because I am not being given a list of cities to choose from for my address. I had to select to manually enter my address because it was not generating any addresses either. I have tried every letter of the alphabet and it doesn't bring up anything. I can't move on until this is completed and I apparently have to select from the list.

[#3]

I have the same issue. Please help me. Thanks.

[#4]

Please help me, I have the same problem. Thanks.

[#5]

All,

We are reopening this issue as it appears that many user are getting errors trying to add their address again. Our engineers are already working on it. We'll keep you updated via this thread.

Thank you for your patience!

[#6]

All,

We have released a fix for this issue. Please, try entering your address again and let us know if you still experience the issue.

Thank you!

[#7]

In creating the profile, I can't input my city. The error is not in the list.

[#8]

I just used a different browser and cleared my cache and nothing, city dropdown will not work, so can't set up my account, cool....

[#9]

Hi

I'm from Philippines,

There is no option or "drop down" list for me to fill in the city.

Thank you.

[#10]

Hi All,

I have already escalated your concern to our team, our team will reach out to each of you directly and assist you further. Thank you.

[#11]

Same issue? How has your team at Updraft not rectified this issue? How many people must complain before it is resolved?

[#12]

My city (actually a town, which is the county seat) is not listed in the profile section, so I couldn't complete it. What do I do?

[#13]

Hello Pam,

I have escalated your concern. One of our team members will reach out to you shortly. Thank you!

[#14]

I am also facing the same difficulty with the country, and the city. Thanks for your help.

[#15]

Hello Christelle,

I have escalated your concern. One of our representatives will reach out to you shortly. Thanks!

[#16]

I am also having this problem

[#17]

Hi Michelle,

One of our team members will reach out to you and assist you further, thank you.

[#18]

Hi!
Looks like  you have  the problem often  😞
 I have this issue too..... with BERLIN! I meen, it´s a capital of Germany.....

[#19]

I have tried clearing my cashe, used 2 different browses, but I still can not enter in my city to complete my account setup. Please advise. Thank you.

[#20]

Hi Joseph and Xenia,

Just to confirm, did you tried typing your address first? When you start typing your address the city should be suggested in the City field. If you`re still experiencing the same issue after this let me know. Thank you.

[#21]

Yes I entered my address before, and once I put in the first digit of my street address, it said it failed to find my address.

[#22]

There are no cities available for Norway. I cannot proceed with the application. Additionally the ø is unavailable for my street name.

[#23]

I am also having this issue. I'm in St.Lucia and my city is Micoud. I have been trying for the past hour

[#24]

Hi Odara,

I have shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!

[#25]

i have the same problem but  there is no list at all

[#26]

Hello upwork, I've seen countless posts already of people having this same issue, the dropdown menus just won't show up. Your pages require that you choose from the dropdown sometimes, which means I cannot complete my account because you won't let me. I've restarted, cleared cache and used all different browsers, nothing.

Can you either fix this clearly widespread issue or disable that pesky little dropdown thing? It would be great to be able to search for clients instead of spending my day trying to create an account.