Hi, I know this has been posted by other users before, but I can't seem to make any changes to my Upwork account because it asks for the account password, which I do not remember or have saved because I always log in with Google through the email ID associated with my account. When I do try to reset the password, I get this message after the page where I enter and re-enter the new password:
"Upwork could not locate the information needed to recover your password. Please try again."
Any help in resetting my password would be appreciated.
Hi Salsabila,
I'm sorry to hear you are experiencing the same issue. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Hi Manan,
I'm sorry you are having trouble resetting your password. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
