May 16, 2022 06:18:17 PM Edited May 22, 2022 02:51:16 AM by Arjay M
My old customer purchased a project from the project catalog, she sent me a message and told me she paid for work but it didn't send her to the page where to add details for the video (requirements). I checked my jobs and there was an active milestone, but I didn't received any notification. And also I can't go to that contract page even if I can't submit work.
**Edited for Community Guidelines**
**Edited for Community Guidelines**
Solved! Go to Solution.
May 17, 2022 03:53:40 AM Edited Sep 8, 2022 08:26:16 PM by Valeria K
Hi Devika,
Thank you for reaching out to us and I'm sorry if I weren't able to get back to you sooner. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
Update: the issue reported here has now been resolved.
May 17, 2022 03:53:40 AM Edited Sep 8, 2022 08:26:16 PM by Valeria K
Hi Devika,
Thank you for reaching out to us and I'm sorry if I weren't able to get back to you sooner. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.
Update: the issue reported here has now been resolved.