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d01436f5
Community Member

Can't submit work

My old customer purchased a project from the project catalog, she sent me a message and told me she paid for work but it didn't send her to the page where to add details for the video (requirements). I checked my jobs and there was an active milestone, but I didn't received any notification. And also I can't go to that contract page even if I can't submit work.

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

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ArjayM
Community Member

Hi Devika,

 

Thank you for reaching out to us and I'm sorry if I weren't able to get back to you sooner. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

Update: the issue reported here has now been resolved.

~ Arjay
Upwork

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ArjayM
Community Member

Hi Devika,

 

Thank you for reaching out to us and I'm sorry if I weren't able to get back to you sooner. I have escalated your concern and one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

Update: the issue reported here has now been resolved.

~ Arjay
Upwork
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