Can't update agency logo

[alex-tester]

Hello there. 

After I update agency's logo with new one file, nothings happens and logo not updates.

Pls, check attached video:

**Edited for Community Guidelines**

Pls, help

[NikolaS]

Hi Aleksandr,

Thank you for reaching out to us and sharing the video recording from your end. I shared your report with our team and one of our agents will reach out to you as soon as possible via a support ticket to assist you further. You can access your ticket on this page.

[awkellaw]

Hi @Nikola S, thanks for responding to this. I am experiencing a similar challenge, can I also get the same assistance if possible?
... and thanks Aleksandr K for raising the issue.

[NikolaS]

Hi Lawrence,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[alex-tester]

Lawrence, in my case it was cookies isssue. Try private window in browser and it should work!