Feb 18, 2024 11:38:30 PM by Aibulat T
Cant buy connects or change membership, please help
Solved! Go to Solution.
Mar 4, 2024 12:47:09 AM by NikolaS N
Hi All,
I would like to let you know that the issue with purchasing Connects and upgrading Memerships is now resolved. We will be closing this thread from further replies.
Feb 19, 2024 12:38:20 AM by NikolaS N
Hi Aibulat,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.
Feb 20, 2024 02:31:56 AM by Muhammad N
Hello Annie I am having trouble with Buy Connects, and it does not appear that I can get in touch with Customer Support to get this resolved.
Regards,
Muhammad Nauman
Feb 20, 2024 03:19:42 AM by NikolaS N
Hi Muhammad,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 19, 2024 05:33:36 AM by Shivam J
Here is the image, Also I am not able to create a support ticket.
Feb 19, 2024 05:57:21 AM by Luiggi R
Hi Shivam,
I'm sorry to hear you're having trouble purchasing Connects. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 19, 2024 07:31:45 AM by NikolaS N
Hi Ahmad,
Thank you for reaching out to us. Could you please share more information about the issue you are experiencing? If possible, please share a screenshot from your end so that we can assist you accordingly.
Feb 16, 2024 07:55:52 AM by Tasaddaq R
Hi, I have same issue and also i am not able to see upwork chatboot for requst to ticket. I am confused my profile connects also showing '0'.
Thanks!
Feb 16, 2024 08:25:21 AM by Luiggi R
Hi Tasaddaq,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 20, 2024 03:22:57 PM by Beverly Anne T
Hi Nikola!
Same issue I have.
*Failed to load the Connects transaction details. Please try again. If the issue persists, please contact Customer Support.*
Please help.
Thanks
Feb 20, 2024 06:12:59 PM by Arjay M
Hi Eanne,
Thank you for reaching out and bringing this to our attention. I've escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 18, 2024 04:10:11 AM by Ganiyat A
Hi Nikola,
Im also having the same problem.
I have log in from different device, the error is still the same.
Kindly help resolve.
Thanks.
Feb 18, 2024 04:35:44 AM by Luiggi R
Hi Ganiyat,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Feb 21, 2024 05:27:55 AM Edited Feb 21, 2024 05:35:06 AM by NikolaS N
Dear concern,
**Edited for Community Guidelines**
Mar 3, 2024 01:00:05 PM by Luiggi R
Hi Egor,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Mar 4, 2024 12:47:09 AM by NikolaS N
Hi All,
I would like to let you know that the issue with purchasing Connects and upgrading Memerships is now resolved. We will be closing this thread from further replies.