Categories will not save

[#1]

I'm working on my profile and cannot get the categories to save.

I have attached an image.  It says "You must select at least one type of work".  

I have tried it in two different browsers, cleared cookies and cache and it's still not working.

Any suggestions?

Thanks!

[#2]

I have the same problem. Is there any solution to this?

[#3]

Hi Angela,

A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[#4]

Hi Yurii and Angela,

Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please share a screenshot from your end so that we can assist you further? 

[#5]

This is my screenshot. In Profile settings I chose Categories, select just one Mobile development, click Save and get this validation error on any browsers and devices. Even in mobile version of Upwork. I see that this problem discussed at least since 2019 year. I think it's some validation error in Upwork code. As you see I'm not alone and this error ocure not only now. Please, fix it for us.

[#6]

Hi Yurii,

Thanks for explaining this in detail. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[#7]

I edit the list and ad 1 category as see in attachement

Click save but ask me to add at least 1 category (I already did)

Any idea?

[#8]

Hi Alex,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#9]

Hi Azizur,

I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

[#10]

Hello.

I can't save category selection to profile settings.
I have already tried both from a smartphone and different browsers. And cleared cookies.
Everywhere pops up You must select at least one type of work.

What should I do?

[#11]

Hi Taras,

Thank you for reaching out to us. One of our agents will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[#12]

Hi All, 

Thank you for reaching out to us and bringing this to our attention. I checked and it looks like this is a known issue and our engineers are working as fast as possible to resolve it. We will update this thread once we have more information. 

We appreciate your patience,

[#13]

Hi Nikola, I am also having this problem trying to create and save my profile 

[#14]

Hi Sophia,

Thank you for your message. Did you try loading your Upwork profile on another browser? You can also try clearing your browser cookies and cache to check if that helps.

Thank you,

Pradeep

[#15]

It's not working for me.

"You must select at least one type of work."

When setting categories.

[#16]

Having the same problem, can't select categories, this is a javascript error. This is the error when selecting a new checkbox, this almost certainly the problem

app.682e3057.js:2 TypeError: Cannot read properties of null (reading 'find')
at a.toggleCategory (profile.8db9b401.js:1:73432)
at input (profile.8db9b401.js:1:76212)
at Rt (vue.runtime.2.6.14.min.js:6:11360)
at HTMLInputElement.n (vue.runtime.2.6.14.min.js:6:13144)
at HTMLInputElement.i._wrapper (vue.runtime.2.6.14.min.js:6:44947)

 This is happening in Chrome & Firefox. 

[#17]

I am having the same issue. Have tried different browsers and clearing cookies.

[#18]

Hi there 

I'm facing issues to save the category could someone help thanks

[#19]

Hi Jasmin,

Thank you for your message. Could you try loading your Upwork profile on another browser? You can also try clearing your browser cookies and cache to check if that helps.

Thank you,

Pradeep

[#20]

Same problem here. I try to select categories in Profile Settings and get an error with the text "You must select at least one type of work". Tried another browser and cache clean, didn't help 🙄

[#21]

Hi Anton,

I'm sorry for the inconvenience this may have caused you. You can try changing the Categories from the bottom right part of the main page instead of the profile settings. Please let us know if you still encounter any issues and we'll look further into that for you.

[#22]

Thanks a lot! This worked for me 😊

[#23 · Accepted solution]

Hi All, 

I am happy to let you know that this issue is now resolved. We will be closing this thread but if you need further assistance feel free to post in Community and we will be happy to assist you. 

Thank you for your patience,