Dec 18, 2022 08:25:51 AM Edited Jan 12, 2024 07:49:31 AM by Pradeep H
Hi Jasmin,
If you need to close your client account only, while keeping your freelancer account, we can process that for you. Here’s how you can reach Upwork Support:
You can also post your request on this thread and we'll be happy to assist you.
Thank you!
Aug 1, 2021 02:06:12 AM by Bimal C
I would like to delete my client account.
can you help me with that?
Aug 1, 2021 02:41:41 AM by Nikola S
Hi Bimal,
Thank you for reaching out to us. Your client account is now closed as per your request.
Aug 15, 2021 01:56:22 AM by Raja K
I'm Unable to delete open job posting and close the client account please.
Aug 15, 2021 02:49:47 AM by Nikola S
Hi Raja,
Your client account is now closed as per your request.
Aug 29, 2021 05:21:50 AM by Bryan N
Hi, I need to close my client account without closing the freelancer account. When I try to close the client account it seems that it tries to close both. My notification wrote "You have one or more open contracts. Please close any open contracts by visiting the Contracts"
Will it now close my freelance account? I don't want the freelance account to be closed, just the client one.
Please help, thank you
Aug 29, 2021 05:28:20 AM by Bryan N
The " Close My Account " Upwork article wrote this
Important: If you have a freelancer and client profile, your entire Upwork account (both freelancer and client areas) will be closed when you close either profile type.
Aug 29, 2021 07:57:43 AM by Nikola S
Hi Bryan,
Thank you for reaching out to us. Your client account is now closed as per your request.
Sep 3, 2021 07:17:03 PM by Ma Joyce I
Hi,
Can you please also close my client account but please remain my freelancer account.
Thank you.
Sep 3, 2021 08:22:40 PM by Joanne P
Hi Ma Joyce,
As requested, your client account has been closed.
Sep 14, 2021 12:55:53 AM by May Ann H
Hello, please delete my client account. I made a mistake choosing to start a project instead of being a freelancer. Thank you.
Sep 14, 2021 01:05:55 AM by Aleksandar D
Hi May Ann,
Your account has been closed as per your request.
Thank you.
Sep 19, 2021 04:09:26 PM by Jae B
Hi,
I am trying to close my account and it will not allow it. It states I have to call a USA number, which is not possible from work.
Thanks for your help
Sep 19, 2021 04:46:22 PM by Preston H
Then don't close the account.
Just stop using Upwork.
How would closing the account benefit you?
Sep 19, 2021 04:56:07 PM by Jae B
Wow! That is an interesting answer. I am not sure why it makes a difference to why I want to close the account.
Is it possible that someone can help me with my question as to how to close my account?
Sep 19, 2021 05:15:57 PM by Pradeep H
Hi Jae,
Thank you for your message.
Your account has been closed as requested by you.
Thank you
Pradeep
Oct 19, 2021 02:30:15 PM by Artemis K
Oct 19, 2021 03:04:07 PM by Bojan S
Your account has been closed as per your request, Artemis.
Thank you!
Oct 20, 2021 08:31:20 AM by P B
Hi. I'm a client on upwork and all of my works are finished.
Would you please close my account? I tried to close by myself but couldn't.
Oct 20, 2021 09:00:41 AM by Bojan S
Hi there,
Your account has been closed as per your request.
Thank you!
Oct 25, 2021 10:26:53 AM by Andrea G
Hi Mansi,
I went ahead and closed your account as per your request.
Oct 31, 2021 09:58:08 AM Edited Oct 31, 2021 10:03:41 AM by Malson M
Hi, I need to close my client account without closing the freelancer account. When I try to close the client account it seems that it tries to close both. Please advise on the steps to be taken. Thanks in advance.
Oct 31, 2021 10:29:33 AM by Luiggi R
Hi Malson,
We have closed your client profile as per your request.
Thank you,
Nov 6, 2021 05:38:48 PM by The Agile R
Hi,
I'm trying to close my account but it keeps saying that please close open jobs when I have none.
I have no pending payments or anything.
Any guidance would be appreciated!
Nov 6, 2021 06:29:48 PM Edited Nov 6, 2021 06:30:52 PM by Preston H
How will closing your account benefit you?
You could simply not use it, until such time as you decide to use it again.
Which might be next week. Or never.
Nov 6, 2021 07:37:41 PM by Pradeep H
Hello there,
Thank you for your message. Your account has been closed as requested by you.
Thank you.
Pradeep
Nov 14, 2021 05:46:41 AM by Nikola S
Hi Lamis,
Your account is now closed as per your request.
Nov 18, 2021 08:09:23 AM by Jim jayson P
Hello!
I have a client account that I'm unable to close, name is SCHC.
Can somebody help?
Nov 18, 2021 01:08:12 PM by Bojan S
Hi Jim Jayson,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Nov 23, 2021 11:43:56 AM by Cecile P
Hello,
Please could anyone kindly tell me how to delete my Upwork account?
Thanks a lot,
Nov 23, 2021 08:48:29 PM by Hastings T
Hello,
I am living outside the US not and the site does not allow me to close my account without calling. Can you please close my account ??
I tried closing it directly from the site but it won't allow me too.
Nov 23, 2021 10:39:46 PM by Pradeep H
Hello there,
Your account has been closed as requested by you.
Thank you.
Pradeep
Nov 29, 2021 07:17:07 AM by Naushaba H
I've a client account, with no pending payments or job posts/contracts. The system still isn't allowing me close my account. Please help! Need this shut this down asap.
Dec 2, 2021 12:39:46 PM by Janie C
trying to close my account and it won't let me as it says my account is suspended.
Please can someone assist?
Dec 2, 2021 02:29:01 PM by Bojan S
Hi Janie,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
Dec 6, 2021 01:01:14 PM by Ali C
Hello,
How are you all doing? This is my first post here.
Could any admin help me close both my client and agency accounts, not my freelancer account, please?
I have tried to do that myself, but it does not seem to work. After searching, I found out that admins can help with that. So here I am...
Dec 6, 2021 02:13:19 PM by Bojan S
Hi Ali,
We’ll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.