Jun 13, 2022 06:39:21 PM by Kaitlyn C
Every time I attempt to submit a proposal, I get "URL expired". I've tried using a different browser and reinstalling the app. I have also reached out to support with no response. Any advice appreciated!
Jun 13, 2022 07:45:46 PM by Arjay M
Hi Kaitlyn,
I have checked your account and it looks like there's already a support ticket created with your concern. I highly suggest you communicate with our team through that ticket for updates and further assistance.
Jun 14, 2022 06:16:29 AM by Kaitlyn C
Hi Arjay! I haven't received any communication regarding this matter, and when I go to review my support tickets it shows this issue isn't assigned to anyone from the help desk. What do you suggest my next steps be?
Jun 14, 2022 07:33:05 AM by Nikola S
Hi Kaitlyn,
Thank you for following up. I reached out to the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.