Feedback from 10/3 isn't showing up on profile

[7ba56d1a]

It's from a fixed price contract that started back in July and has since had a few milestones. The client linked me to it, and it shows up on my own contracts page, but it isn't on my profile.

I also can't leave them feedback in kind, either.

Thank you in advancefor any help.

[PradeepH]

Hi Amanda,

Thank you for your message. Could you please confirm the contract ID for the job in question?

Thank you,

Pradeep

[7ba56d1a]

Hello, Pradeep. It's 30963539.

[LuiggiR]

Hi Amanda,

Thanks for the information. I can see that the contract you're referring to is still active and showing under your "In Progress" contracts on your profile here. The feedback you're seeing is Mid-Contract feedback, so if you wish to provide feedback to your client on the contract, you'll need to end the contract with them first. 

[7ba56d1a]

Thank you. Why wouldn't their feedback be showing up on my profile?

[LuiggiR · Accepted solution]

Hi Amanda,

The feedback is actually showing on your profile, just not under your "Completed jobs" but under your "In progress" ones, as shown here. If you're not able to see it on your end, you may try clearing your browser’s cache and cookies and then check if it's visible.