May 9, 2024 03:24:00 AM by Ahmad H
Hi, whenever I try to change something in my account settings I get asked for my password but since I am using google signin I don't have a password to provide.
I tried to setup password using forgot password but at the end it says 'Error, necessary information not found, restart the process'.
I tried to disconnect google by going to, Account Settings > Connected Services, but still it asks for a password which I don't have.
I tried using the 'Contact chat bot', when I click 'No, I need more help', it just gives a list of resources and no method of contacting a human customer support member.
None of the above methods worked in switching from google signin to password based signin.
This whole thing has me very confused. I just wanted to change some settings but I have been going back and forth between articles and resources for the past couple of hours without finding anything helpful. How do I get setup an account password easily?
May 9, 2024 04:49:26 AM by Luiggi R
Hi Ahmad,
I'm sorry to hear you've been having trouble changing your password. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.