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15e08eea
Community Member

Help Needed

Hello!

I want to purchase connects from my primary billing method (card) instead of using my earnings balance on Upwork. How can I do this?

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NikolaS
Moderator
Moderator

Hi Inna,

 

Thank you for reaching out to us. I would like to clarify that if you have sufficient funds, we will withdraw from your account balance. If not, the full amount will be charged to your primary billing method. You can find more information in this help article

 

Let us know if you need further assistance. 

~ Nikola
Upwork

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1 REPLY 1
NikolaS
Moderator
Moderator

Hi Inna,

 

Thank you for reaching out to us. I would like to clarify that if you have sufficient funds, we will withdraw from your account balance. If not, the full amount will be charged to your primary billing method. You can find more information in this help article

 

Let us know if you need further assistance. 

~ Nikola
Upwork
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