I emigrated and can't recover my account

[f5f6f49a]

Hello,

I have been living in Poland for 2 years already and decided to enter the Upwork site using my e-mail. I already forgot that I had previously registered, and then I was in Belarus.

Now I'm getting the message "We're sorry, your account has been locked because we've suspended operations in Russia and Belarus."

The article says that if my location has changed, then I can request an appeal

This form doesn't work for me:
https://support.upwork.com/hc/en-us/articles/5313574196627-Appealing-an-Account-Suspension

I get this automatic message:

Dear Vlad Demyanovich,

We see you submitted a request to appeal an Upwork account suspension.

However, the account you submitted it for either doesn’t exist or is still active (not suspended).

If you submitted the form by mistake, no worries, we’ve disregarded it. If you have other questions, please visit Upwork Help to contact our support team.

Thank you,
Upwork Trust & Safety Team

I couldn't get help anywhere, so I created a temporary account.

[JoanneP]

Hi Uladzislau,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.