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954e676f
Community Member

I withdrawed money to Payoneer, the bank said they don´t have a pending payment

Hi

 

On Dec 28th, I requested a withdraw to my Payoneer account. Each Friday I am doing the same thing, the money arrives the next day. And it´s Jan 2nd and I still don´t get my  payment . The refference ID is #652039281


They asked for the Payment Partner ID. 

 

Please solve this asap.

 

Thanks!

3 REPLIES 3
776478b7
Community Member

usually the payment take a bit of time, in my case the payment take up to 5 business days to arrive 

ArjayM
Moderator
Moderator

Hi Valentina,

 

I've escalated your community post to a support ticket. I'm sorry if you still haven't received your payment. One of our agents will contact you soon to assist you further in initiating a trace for the funds.

 

~ Arjay
Upwork
954e676f
Community Member

Thank you very much!

 

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