Sep 29, 2023 07:20:21 AM by Muhammad A
Hi community members,
Upwork recently asked me to verify my identity by adding my ID card. When I uploaded my card my profile name was showing "Muhammad Bilal" which is not my username/profile name. My Upwork profile name is "Muhammad Azeem".
And the username field is not editable, so I can correct my username.
Anyone can help me figure it out as I am thinking to verify my identity after fixing my username issue.
Sep 29, 2023 10:21:04 AM by Luiggi R
Hi Muhammad,
You're seeing that name because it's the account holder's name for a billing method you added, and the verification request you're getting is for that person's identity. You may proceed with verifying his information as requested.