Identity (ID) Verification

[#1]

there is no menu item for verification by ID when I follow the link there is no such page either ... what is the problem please help me to pass verification. thanks

[#2]

Send a link or an invitation for verification

[#3]

Upwork will send you appropriate details when they want to verify your ID. You cannot request to be verified.

[#4]

hello,

I tried checking "identity verification" on my settings but it doesn't show up. I have been trying to contact support but to no avail. I kept getting the same error. And I want to verify my id so please help me...

**Edited for Community Guidelines**

[#5]

First You Have To Change You Profile Photo And Update New With Full Face And Without Any Face Cover & Sunglasses

Because Your Profile Photo will Match With You Government Id 

And You Can Check Identify Verification  

[#6]

Upwork will let you know when they want to verify your ID. You cannot request it. See help article below.

https://support.upwork.com/hc/en-us/articles/360010609234-ID-Verification-Badge

[#7]

Identity verification section is not showing in my profile setting?
So how can I get a Verified Blue Tick Badge on Upwork?

Help me!

[#8]

Upwork will let you know when it is time to validate your ID. You cannot request it.

[#9]

I wonder if this is a good approach, as I am thinking some new freelancer without ID verified yet may be overlooked by clients, why would someone look at me if they cannot see I have my ID verified, which puts nebies at disadvantage.

[#10]

I opened my account last week and I've not been sent a ID verification mail to verify my identity.

Is it a must for all users to receive the mail,cause I haven't received mine and I feel it's getting late 

[#11]

Hi Similoluwa,

Please note that you will not be able to initiate the identity verification yourself and it cannot be requested. If the team finds the need for you to do it, you will receive an email detailing the instructions on how to complete your verification. You may want to check this help article for more information. 

[#12]

Hello, I've submitted the scan copy of my passport for "ID document verification". It has been almost 5 days but it is not verified yet. I've completed one job and I also have on going job on upwork. If it is not verified by 8th September my profile might be on hold.
What should I do now ?

 

 

[#13]

Hi Sazid Ahmed,

I have reached out to the team handling your case and they confirmed that your ID has been verified. You should see the ID Verified badge on your profile as confirmation. Let me know if you need further assistance.

[#14]

Thank You so much.
If I need any help in the future, I would ping you.

[#15]

Same problem & I don't know how to solve it

[#16]

Hi Alice,

I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further. 

[#17]

Thank you for your reply! Have a great day！

[#18]

Hello! I had tried to upload my ID but failed quite a few times because I couldn't get the photo exactly right. Now, It says that In order to be able to try again I need to contact customer support since I ran out of attempts. The only issue is though, is that when I go to try and contact customer support, nothing shows up. It automatically sends me to the bot support chat- which doesn't help me whatsoever. I can't find where to contact- and nowhere I look leads me to it.

Any help would be great.

[#19]

Hi Entity,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.

Please also check this article on how you can get connected with one of our agents using the Support Bot moving forward.

[#20]

The same exact thing has been happening to me and I haven't gotten any support for it. The chat bot is very unhelpful and I wish that there was a phone number I could call instead of waiting several days for a response back.

[#21]

Hello!
I need to get verified. I am a citizen of the Russian Federation and now I live in Ukraine. I have a rental agreement for an apartment and a utility bill. Can I just take a picture of these documents and send them (they are in the official language of Ukraine - Ukrainian)? Or do I need to translate these documents from Ukrainian into English? My name is on these documents, but it is written in Ukrainian. What should be done?

[#22]

Hi Darya,

Thank you for reaching out to us.  I would like to clarify that you can send the image of the documents preferably in PDF format in the original form and language. Feel free to check out this help article for the list of acceptable documents for verification.

[#23]

I have submitted my ID, already has gone 3 days but till now not yet verified, or any other notification.

[#24]

My ID name is abuhanif101 . i don't know my ID aproved or not aproved and verified or not verified .

I waited for a long time and was patient

[#25]

just i am feeling this prpblem i can't search in my profile setting in identity verification 

did you solve it??

[#26]

Hello I have been waiting for almost a week now for my account to be verified with my drivers license i provided but keeps saying "wait 1 buisness day to be verified " but it has been more than a week already and need this fixed as soon as possible!! I have 2 clients tomorrow and i will not be able to start without being verified as the application has told me tomorrow is the last day to get verified and can not accept anymore until it's verified ! PLEASE HELP ME ASAP!! 

I have created a support ticket but no luck getting resolved Urgently. Ticket number is #36814140 for reference.

Thank you in advance.