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6cfa4f03
Community Member

Job success score query

My Job success score was 100%. A client gave me a 4-star rating due to a misunderstanding. My JSS lowers down to 79%. I asked the client to arrange a meeting and in the meeting, I cleared all the misunderstandings with the client and I ask him to update the rating. He updated the rating to 5 stars each. But after 2 weeks, My JSS updated to 85% only. I was expecting it to update to 100% again. Can someone explain this???

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Muhammad,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.


~ AJ
Upwork
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