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» Forums » Support » Re: Locked Private Profile
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Afsana's avatar
Afsana K Community Member
‎08-01-2023 05:24 AM

Aug 1, 2023 05:24:26 AM Edited Aug 11, 2023 01:15:36 PM  by  Andrea G

Locked Private Profile

Hi there, My account was kept private please help me in making it public. thanks

ACCEPTED SOLUTION
Andrea's avatar
Andrea G Community Manager
‎08-11-2023 01:14 PM

Aug 11, 2023 01:14:13 PM Edited Apr 2, 2024 03:18:54 PM  by  Andrea G

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

 

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!


You can request that your profile visibility is reset by clicking this link found in this help article.

 

 

Update: 

 

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

Thank you!

~Andrea

View solution in original post

1,823 REPLIES 1,823
Waqar's avatar
Waqar S Community Member
‎11-27-2023 02:41 AM

Nov 27, 2023 02:41:46 AM  by  Waqar S

Hi there, My account was kept private please help me in making it public. thanks

Nikola's avatar
Nikola S Retiring Moderator
‎11-27-2023 03:23 AM

Nov 27, 2023 03:23:31 AM  by  NikolaS N

Hi Waqar,

 

Thank you for reaching out to us. Your profile visibility has been updated.

 

~ Nikola
Waqar's avatar
Waqar S Community Member
‎12-24-2023 12:21 PM

Dec 24, 2023 12:21:44 PM  by  Waqar S

Thank You soo much

Muhammad's avatar
Muhammad A Community Member
‎01-25-2024 01:13 PM

Jan 25, 2024 01:13:30 PM  by  Muhammad A

hello,

My account is set to private. help me to make it visible again or any solution because I have emailed several times but all were unanswered. 

0 Upvotes
Mohammad's avatar
Mohammad U Community Member
‎12-13-2023 09:26 AM

Dec 13, 2023 09:26:48 AM  by  Mohammad U

Hello There, my Upwork account is also in Locked Private. Can you please help me in this regard? Thanks

Arjay's avatar
Arjay M Retired Team Member
‎12-13-2023 12:37 PM

Dec 13, 2023 12:37:47 PM  by  Arjay M

Hi Mohammad,

 

I see that you've already requested for your profile to be set back to public via a support ticket. I can confirm that it's been completed and your profile is not set back to public.

 

You're all set! Thank you for reaching out!

 

~ Arjay
Upwork
Saqib's avatar
Saqib A Community Member
‎12-25-2023 08:39 AM

Dec 25, 2023 08:39:34 AM  by  Saqib A

Hey, 

My account was set to be private. Could you please make my profile public again.

Thanks!

Preview file
268 KB
Arjay's avatar
Arjay M Retired Team Member
‎12-25-2023 01:24 PM

Dec 25, 2023 01:24:40 PM  by  Arjay M

Hi Saqib,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
Imtiaz's avatar
Imtiaz H Community Member
‎12-27-2023 04:42 AM

Dec 27, 2023 04:42:06 AM  by  Imtiaz H

Our apologies. Something went wrong.

Your ticket was not submitted.when i tried reset my profile visibility

Nikola's avatar
Nikola S Retiring Moderator
‎12-27-2023 04:55 AM

Dec 27, 2023 04:55:12 AM  by  NikolaS N

Hi Imtiaz, 

 

Thank you for reaching out to us. Could you please share a screenshot from your end so that we can look into this further and assist you accordingly? 

~ Nikola
Ali's avatar
Ali H Community Member
‎01-04-2024 06:24 AM

Jan 4, 2024 06:24:11 AM Edited Jan 4, 2024 06:25:51 AM  by  Ali H

How can I get my profile returned to "public" - it's set permantly on "private" ?

I can't change it at all. It's locked on Private settings. https://www.upwork.com/freelancers/~01beb3097209a78dfb?viewMode=1

dc3feb45_0-1704378236788.png

 

Luiggi's avatar
Luiggi R Retiring Moderator
‎01-04-2024 07:40 AM

Jan 4, 2024 07:40:58 AM  by  Luiggi R

Hi Hussain,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Zahir's avatar
Zahir M Community Member
‎12-30-2023 10:45 AM

Dec 30, 2023 10:45:23 AM  by  Zahir M

Hi Team,

 

Please my account was locked from public to private. Please help me change and unlock it from private to unlock.

 

Thanks

Zahir

Luiggi's avatar
Luiggi R Retiring Moderator
‎12-30-2023 11:08 AM

Dec 30, 2023 11:08:58 AM  by  Luiggi R

Hi Zahir,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Muhammad's avatar
Muhammad I Community Member
‎01-04-2024 05:48 AM

Jan 4, 2024 05:48:53 AM  by  Muhammad I

Hi there, My account was kept private please help me in making it public. thanks

Luiggi's avatar
Luiggi R Retiring Moderator
‎01-04-2024 06:45 AM

Jan 4, 2024 06:45:25 AM  by  Luiggi R

Hi Muhammad,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Shamoy's avatar
Shamoy C Community Member
‎01-05-2024 01:30 PM

Jan 5, 2024 01:30:31 PM  by  Shamoy C

Hi there,

My profile is set to private. Could it please be set to public.

 

Thanks in advance.

0 Upvotes
Arjay's avatar
Arjay M Retired Team Member
‎01-05-2024 03:39 PM

Jan 5, 2024 03:39:19 PM  by  Arjay M

Hi Shamoy,

 

I've reset your profile back to public as requested. Thank you for reaching out!

 

~ Arjay
Upwork
0 Upvotes
Heather's avatar
Heather R Community Member
‎01-24-2024 08:44 PM

Jan 24, 2024 08:44:53 PM  by  Heather R

Hi can you please reset my profile from locked private to public?

0 Upvotes
Muhammad's avatar
Muhammad H Community Member
‎01-16-2024 05:12 AM

Jan 16, 2024 05:12:21 AM  by  Muhammad H

Hello there,

 

My account was set to be private, I'm seeking solution to make it public. I hope this message can aid me a solution. I appreciate the help.

Luiggi's avatar
Luiggi R Retiring Moderator
‎01-16-2024 06:34 AM

Jan 16, 2024 06:34:48 AM  by  Luiggi R

Hi Muhammad,

 

Thank you for reaching out to us. Your profile visibility has been updated. Let us know if you need further assistance.

~ Luiggi
Heather's avatar
Heather R Community Member
‎01-24-2024 08:35 PM

Jan 24, 2024 08:35:40 PM  by  Heather R

Can you please reset my profile from locked private to public please? 

0 Upvotes
Pradeep's avatar
Pradeep H Retired Team Member
‎01-24-2024 09:47 PM

Jan 24, 2024 09:47:52 PM  by  Pradeep H

Hi Heather,

 

Your profile visibility is switched to Public now.

 

- Pradeep

Vergie's avatar
Vergie R Community Member
‎02-02-2024 07:37 AM

Feb 2, 2024 07:37:39 AM  by  Vergie R

Hi, 

 

My account is locked on private, can you help me make it public, please? Thank you. 

 

 

0 Upvotes
Luiggi's avatar
Luiggi R Retiring Moderator
‎02-02-2024 08:42 AM

Feb 2, 2024 08:42:26 AM  by  Luiggi R

Hi Vergie,

 

I can see that your profile visibility is already updated. 

~ Luiggi
0 Upvotes
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