Sep 1, 2022 11:32:08 AM Edited Sep 6, 2022 02:04:18 PM by Andrea G
Hi there,
My account was kept private because of not earning until now. please help me in making it public.
thanks
Solved! Go to Solution.
Sep 1, 2022 07:13:37 PM Edited Jan 9, 2023 06:06:25 PM by Andrea G
Hi Jean Peter,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.
Thank you!
Oct 2, 2022 01:46:24 PM by Luiggi R
Hi Frosina,
Your profile visibility has been reset, it should be public now.
Oct 2, 2022 10:34:13 PM by Shehnaz S
My account was kept private because of not earning until now. please help me in making it public.
Thanks!
Oct 3, 2022 12:49:42 AM by Pradeep H
Hi Shehnaz,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Oct 3, 2022 12:25:57 AM by Ishan P
Hey, My profile is set to private and i am not seeing any option to make it public. Can you please help me make it public?
Oct 3, 2022 02:44:02 AM by Pradeep H
Hi Ishan,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Oct 3, 2022 12:44:36 AM by Mahmudul H
Hi there,
My account goes to private every month even if I have earning and applying for jobs. Last time I earned 2 weeks ago but today I noticed that my account is private. Upwork says the make a profile private if there is no earning for 90 days. But I don't understant why my account is private because it's just 2 weeks without earning. I can't even apply to make profile public from support center. It saying "Something went wrong. Your ticket was not submitted."
Oct 3, 2022 02:49:37 AM by Pradeep H
Hi Mahmudul,
Thank you for your message. Your profile visibility is set to Public now.
Thank you,
Pradeep
Oct 3, 2022 03:05:53 AM by Ime Charles S
My profile visibility is also set to private. I need it to be changed to public.
Oct 3, 2022 04:16:37 AM by Nikola S
Hi Ime,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 3, 2022 04:45:02 AM by Ime Charles S
Thank you very much for your quick response. I really appreciate.
Oct 6, 2022 08:55:32 AM by Deborah O
Hi, my upwork visibility is set to private and I would like to make it public. I tried doing it but there's no option for it.
I wait for your response
Oct 6, 2022 10:07:40 AM by Andrea G
Hi Deborah,
Your profile visibility has been set back to public.
Oct 3, 2022 04:40:47 AM by Renard T
My profile is still on private even thought I requested to reset my profile visibility. Please help.
Oct 4, 2022 02:43:39 PM by Arjay M
Hi Renard,
Thank you for reaching out to us and we sincerely apologize for not being able to get back to you sooner. I have reset your profile visibility back to Public status. Let us know if you need further assistance.
Oct 3, 2022 07:00:44 AM by Satyam S
Hi All, I just created my upwork account past year or i don't know accurately. I got demotivated then stop sending proposal after all from past 3 days i again started sending proposal and got 2 jobs succesfully done.
Problem is that my account is still set to private.
I tried here to reset my profile and i got message that it will reset in 4 hours but after 4 hours still it set to private, i again tried to reset my profile but doesn't work.
Please help Upwork.
I'm sad now.
I hardly got 2 jobs to increase my profile qualities but i seen that my profile is set to private.
Please help it's my humble request to set my profile to public.
Regards
Satyam
Oct 3, 2022 08:45:18 AM by Nikola S
Hi Satyam,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 3, 2022 07:35:11 AM by Md Nurul A
We set your profile to private because you haven't earned in a while. To reactivate your profile, apply to jobs and start earning.
Please help me to do my profile visibility public.
Oct 3, 2022 09:07:48 AM by Nikola S
Hi Md Nurul,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 3, 2022 10:48:37 AM by Satyam S
My profile is set to locked private and I've got 2 jobs before 2 days.
Please set it to public.
Oct 3, 2022 11:57:04 AM by Nikola S
Hi Satyam,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private
Oct 3, 2022 12:32:49 PM by Alexey K
Please reset my profile visibility. The "profile reset request" don't work.
Oct 3, 2022 01:41:07 PM by Arjay M
Hi Alexey,
I have reset your profile visibility back to public status. A gentle reminder, please avoid creating several tickets for the same concern so that the team could assist you more efficiently. Let us know if you need further assistance.
Oct 3, 2022 01:06:40 PM by Violet O
Hello,
Could you please help me reset my profile to public from private? Thanks
Oct 3, 2022 02:47:09 PM by Arjay M
Hi Violet,
I took the liberty of resetting your profile visibility back to public status. A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. Thank you!
Oct 3, 2022 02:10:53 PM by Trevor L
Hello,
My profile is set to private although I have requested the change numerous times. I would greatly appreciate assistance in turning my profile public, please. Thank you.
Oct 3, 2022 04:47:58 PM by Shola I
Hi,
My profile is on private. Could you pls change back to public
Oct 3, 2022 05:40:31 PM by Arjay M
Hi Shola,
Thank you for reaching out to us. I have reset your profile visibility back to Public status. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Oct 3, 2022 05:48:08 PM by geoffrey m
I have been trying to reset my availability from private to public and nothing is working. Is there a way Upwork or a moderator can set it to public for me?
Oct 3, 2022 06:49:38 PM by Avery O
Hi geoffrey,
Your profile visibility has been reset to public as requested. Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years while profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.
Oct 3, 2022 05:57:45 PM by Husne A
Hi,
My profile is also private, please can you help to make it public?
Thanks
Oct 6, 2022 12:21:00 PM by Andrea G
Hi Husne,
Your profile visibility has been set back to public.
Oct 4, 2022 02:35:43 AM by Floremay P
Hello,
my profile is set to private and i cannot change it. Please help
Oct 4, 2022 06:21:05 AM by Annie Jane B
Hi Floremay,
Thank you for reaching out to us. I've successfully changed your profile visibility to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Oct 4, 2022 05:25:36 AM by Kenneth M
Hi Hilda,
I've been trying to set my Profile Visibility from Private to Public or to Upwork Users only but the options are disabled. I also can't turn on my availability badge which gives me the below error.
"You can't turn on this badge because your profile is set to private or unavailable."
Please advise as I am just starting out and haven't gotten a client yet and I think having a more visible profile will greatly help.
Oct 4, 2022 07:33:53 AM by Nikola S
Hi Kenneth,
Thank you for reaching out to us. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.
Could you please try to activate the Availability Badge again and let us know if the issue persists?
Oct 6, 2022 01:03:49 AM by Kenneth M
Thank you Nikola,
Both issues have been resolved, your assistance is much appreciated.