Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Jul 16, 2023 05:10:22 PM by Luiggi R
Hi Rehan,
Your profile visibility has been reset. Don't hesitate to let us know if you need further assistance.
Jul 17, 2023 04:03:26 AM by Shara D
Hi my Upwork is on private profile can you set it on public? Thank you
Jul 17, 2023 07:15:42 AM by Valentine Chikwado E
Hello my profile has been on private for sometime now, can you help me change it to public please.
Jul 17, 2023 11:55:11 PM by Nelum J
Hello, Can you please help me , my profile has been set to private, please kindly make it public.
Jul 18, 2023 04:13:57 AM by Annie Jane B
Hi Nelum,
Your profile visibility has been set to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Jul 18, 2023 08:34:31 AM by Ferdous A
Dear Upwork support team, please help to get the release of my profile private to the public. Profile link as below.
https://www.upwork.com/freelancers/~01e5f211c961882e7e
Hope I will get the solution soon.
Ferdous alam
Jul 18, 2023 07:45:59 PM by Arjay M
Hi Chelsea,
I've reset your profile back to public as requested.
Jul 19, 2023 09:42:06 AM by Suresh S
Hi Arjay,
How are you doing?
Need your help to reset my account.
It is showing that you cannot change the visibility of your account as it is set to private or unavailable. Can you please reset my account need search jobs.
Thanks
Jul 19, 2023 01:49:01 AM Edited Jul 19, 2023 03:32:14 AM by Belinda O
Even with recent earnings, my Profile is still locked as private, what is the potential issue? I cannot select the public option
Jul 19, 2023 03:53:06 AM by Pradeep H
Hi Belinda,
Your profile visibility is set to Public now.
Thank you,
Pradeep
Jul 19, 2023 10:22:59 AM by Suresh S
Hi there,
My account isn't showing public the visibility of this account is in private mode or showing unavailable.
Could you please help me reset the visibility of this account.
Thanks
Jul 19, 2023 10:34:51 AM Edited Jul 19, 2023 10:37:45 AM by Rafique H
Hello
If you have logged in after a long time, you might encounter this issue. I have personally experienced a similar problem, and I followed these steps to try and resolve it.
Place a bid on the project: you have to bid on clients' projects, signifying your readiness and eagerness to take on upcoming assignments.
Check Account Settings: Go to your Upwork account settings and ensure that your profile is set to "Public" instead of "Private." You can find this option in the privacy settings section. Make sure the visibility is set to "Public" to ensure your profile is visible to potential clients.
In addition also Contact Upwork Support: your profile is still not visible to the public, so it's best to reach out to Upwork Support for assistance. They can investigate the issue and help you resolve it.
Jul 19, 2023 12:42:39 PM Edited Jul 19, 2023 02:42:26 PM by Arjay M
Dear Upwork Support Team,
I hope this message finds you well. I am writing to kindly request the change of my account settings from private to public for the Upwork community.
I understand the importance of privacy and security, and I initially set my account to private for personal reasons. However, after further consideration and understanding the benefits of a public profile, I would like to make my account accessible to the Upwork community.
The primary reasons for my request are as follows:
1. Enhanced Visibility: By making my profile public, I believe I can showcase my skills, experience, and work history more effectively, thus increasing my chances of connecting with potential clients and collaborators.
2. Networking Opportunities: A public profile will allow me to interact with other professionals on Upwork, fostering a stronger sense of community and potentially leading to valuable networking opportunities.
3. Increased Trust: By providing transparency through a public profile, potential clients can feel more confident about working with me, as they can review my credentials and client feedback.
4. Access to More Projects: Public profiles are more likely to be featured in search results and suggested projects, giving me access to a broader range of opportunities.
I am fully aware of the responsibility that comes with having a public profile, and I assure you that I will continue to uphold Upwork's community guidelines and maintain professionalism in all my interactions.
If there are any additional steps or information required from my end to facilitate this change, please do not hesitate to let me know. I appreciate your attention to this matter and thank you in advance for considering my request.
I look forward to having a public profile on Upwork and contributing positively to the Upwork community.
Thank you for your time and assistance.
Sincerely,
username : Suneel Ahmed
email : **Edited for Community Guidelines**
url : https://www.upwork.com/freelancers/~01d9532109d673020e?viewMode=1
Jul 19, 2023 02:48:28 PM by Arjay M
Hi Suneel,
We understand your concern and we truly appreciate you reaching out to us here in the Community. I've reset your profile back to public as requested.
Jul 20, 2023 01:14:16 AM by Suresh S
Hi Arjay
I am also waiting to see your reply that you have made my profile public bulecause it isn't allowing me to do that. Need your support to make it public kindly do the needful. It'd be a great help Thanks
Jul 20, 2023 03:38:29 AM by Pradeep H
Hi Suresh,
Thank you for your message. I see that your profile visibility is already set to Public. You may want to update your profile picture to include a real and easily verifiable image.
Thank you,
Pradeep
Jul 20, 2023 01:30:35 AM by Suresh S
Hi Abrar, the given link isn't accessible for me it is asking me to contact help support.
I ve contacted Upwork moderator but haven't received any response yet
Jul 20, 2023 02:17:15 AM by Prosper Agbesi A
Hello, I was temporarily offline for a while and recently logged in but I realized that my availability badge was off. I tried turning it on but received this prompt "You can't turn on this badge because your profile is set to private or unavailable". I need help setting my account back to public to turn my availability badge on. Please find a screenshot below.
Thank you
Jul 20, 2023 02:35:55 AM Edited Jul 20, 2023 02:38:14 AM by Mujahid A
Hi Prosper. Please head over to your profile setting where you will find the option to make your profile visibility public.
Jul 20, 2023 04:35:58 AM by Pradeep H
Hi Prosper,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
Thank you,
Pradeep
Jul 20, 2023 10:48:49 PM by Muhammad E
Hi, I have been facing this issue my account visibility is private apart from that I cannot even use availablity badge even though I am active and applying for jobs and have completed 3 orders for a client too. Please check my issue.
Jul 21, 2023 12:04:06 AM by Annie Jane B
Hi Muhammad,
Your profile visibility has been set to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
You may now turn on your Availability Badge.
Jul 21, 2023 02:07:23 AM by Ali S
could you please make my profile public? it has been set to private.
Jul 21, 2023 02:00:55 AM by Ali S
Hello my account has been set to private, please make it public I shall be thankful
Jul 21, 2023 03:05:27 AM by Muhammad Safdar H
Help Center (https://support.upwork.com/hc/en-us?tab=enterprise)
Jul 21, 2023 04:21:31 AM by Sophie A
You can reset it by sending request here
https://support.upwork.com/hc/en-us/articles/115003975967-Profile-Changed-to-Private-
Jul 21, 2023 05:26:28 AM by Annie Jane B
Hi Ali,
Thank you for reaching out. Your profile visibility has been successfully set to public.
Jul 21, 2023 01:46:43 PM by Rehan A
hello there can you please set my profile to public, it has been set to private
Jul 21, 2023 04:11:19 PM by Arjay M
Hi Rehan,
Thank you for reaching out to us. I've set your profile back to public as requested.
Jul 21, 2023 03:54:03 PM by Hassan M
My account privacy visibility is showing locked. Please allow me to set it to public so people can view my profile
Jul 21, 2023 05:55:15 PM by Arjay M
Hi Hassan,
I've reset your profile back to public as requested.
Jul 22, 2023 03:11:32 PM by Talha K
Hi, My profile was previously set to private because i was not very active but now even after earning of using set profile to public on get support. Its not becoming public. I need help with this matter.
i have tried this link and it doesn't seem to work.
https://support.upwork.com/hc/en-us/articles/115003975967?request=t_private_profile
Thank you
Jul 22, 2023 03:52:53 PM by Luiggi R
Hi Talha,
I'm sorry you were having trouble resetting your profile visibility. Your profile should now be public.
Jul 22, 2023 08:21:24 PM by Muhammad Usman N
Hello Clark S
Thanks for your reply
Can you please help me how can edit my profile as Public?
I don't know how to do public.
Jul 22, 2023 09:32:48 PM by Arjay M
Hi Muhammad Usman,
I have reset your profile back to public as requested.
Jul 25, 2023 08:00:58 AM by Biljana A
I am relatively new to upwork and my profile turn on to invisible even if i want to be public i can not ASP.
Jul 25, 2023 08:53:47 AM by Nikola S
Hi Biljana,
Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.