Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Jul 15, 2023 02:01:58 PM by Luiggi R
Hi Asma,
Your profile visibility has been reset. Don't hesitate to let us know if you need further assistance.
Jul 16, 2023 08:48:31 AM by youssef w
you can make your profile public through those steps
1- click on your photo
2-click on setting
3-down to the left click on (profile setting)
4-change the visibility into public
and if you have any technical problems contact the support team
Jul 16, 2023 11:58:44 AM by Mary W
we are all freelancers. You need to contact customer service for this.
Jul 16, 2023 12:28:56 PM by William T C
Dairys,
Go to Settings and change from Private to Public.
Here is an Upwork article with more information:
https://support.upwork.com/hc/en-us/articles/211060298-Set-Your-Profile-Visibility
Jul 16, 2023 12:42:20 PM by Sophie A
If Upwork changed it because you did not earn or sent proposal in a while, you need to use the Reset My Profile Visibility.
Jul 16, 2023 12:48:20 PM by Luiggi R
Hi Dairys,
I've reset your profile visibility and it's now public. I recommend that you take a look at this help article for the reasons why it can be switched to private.
Jul 16, 2023 04:40:43 PM by Rehaan K
Hi,
My profile has been set to private, requesting to please make it public.
Thanks in advance.
Jul 16, 2023 05:10:22 PM by Luiggi R
Hi Rehan,
Your profile visibility has been reset. Don't hesitate to let us know if you need further assistance.
Jul 17, 2023 04:03:26 AM by Shara D
Hi my Upwork is on private profile can you set it on public? Thank you
Jul 17, 2023 07:15:42 AM by Valentine Chikwado E
Hello my profile has been on private for sometime now, can you help me change it to public please.
Jul 17, 2023 11:55:11 PM by Nelum J
Hello, Can you please help me , my profile has been set to private, please kindly make it public.
Jul 18, 2023 04:13:57 AM by Annie Jane B
Hi Nelum,
Your profile visibility has been set to public. To manage your profile visibility in the future, you may follow the steps in this article, or click the "Reset My Profile Visibility" on this page.
Jul 18, 2023 08:34:31 AM by Ferdous A
Dear Upwork support team, please help to get the release of my profile private to the public. Profile link as below.
https://www.upwork.com/freelancers/~01e5f211c961882e7e
Hope I will get the solution soon.
Ferdous alam
Jul 18, 2023 07:45:59 PM by Arjay M
Hi Chelsea,
I've reset your profile back to public as requested.
Jul 19, 2023 09:42:06 AM by Suresh S
Hi Arjay,
How are you doing?
Need your help to reset my account.
It is showing that you cannot change the visibility of your account as it is set to private or unavailable. Can you please reset my account need search jobs.
Thanks
Jul 19, 2023 01:49:01 AM Edited Jul 19, 2023 03:32:14 AM by Belinda O
Even with recent earnings, my Profile is still locked as private, what is the potential issue? I cannot select the public option
Jul 19, 2023 03:53:06 AM by Pradeep H
Hi Belinda,
Your profile visibility is set to Public now.
Thank you,
Pradeep
Jul 19, 2023 10:22:59 AM by Suresh S
Hi there,
My account isn't showing public the visibility of this account is in private mode or showing unavailable.
Could you please help me reset the visibility of this account.
Thanks
Jul 19, 2023 10:34:51 AM Edited Jul 19, 2023 10:37:45 AM by Rafique H
Hello
If you have logged in after a long time, you might encounter this issue. I have personally experienced a similar problem, and I followed these steps to try and resolve it.
Place a bid on the project: you have to bid on clients' projects, signifying your readiness and eagerness to take on upcoming assignments.
Check Account Settings: Go to your Upwork account settings and ensure that your profile is set to "Public" instead of "Private." You can find this option in the privacy settings section. Make sure the visibility is set to "Public" to ensure your profile is visible to potential clients.
In addition also Contact Upwork Support: your profile is still not visible to the public, so it's best to reach out to Upwork Support for assistance. They can investigate the issue and help you resolve it.