Solved: Locked Private Profile - Page 4

abrarul_haq47 · ‎01-02-2023

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

NikolaS · ‎01-02-2023

Hi Abrar,

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.

When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

You can request that your profile visibility is reset by clicking this link found in this help article.

Update:

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~ Nikola

View solution in original post

PradeepH · ‎05-25-2023

Hi Mazhar,

Thank you for your message.

I am pleased to inform you that your profiles have been reset and the visibility is set to Public now.

Thank you,

Pradeep

LuiggiR · ‎05-28-2023

Hi Micah,

I went ahead and reset your profile's visibility. It should now be public.

~ Luiggi

abdo-mondy · ‎05-30-2023

Hi Luiggi, could you please reset my profile's visibility as well?

759e32fa · ‎05-30-2023

Hi Abdu,

Thank you for reaching out. Your profile has been reset and the visibility is changed to Public now.

~ AJ

77e8f37b · ‎06-04-2023

Greetings,

Can you please help set my Upwork profile to public as well

Thank you very much.

759e32fa · ‎06-04-2023

Hi Dan,

I just checked and it looks like your profile visibility is already set to public. Feel free to reach if you need further assistance.

~ AJ

f07ee1ee · ‎05-29-2023

Hi, **Edited for Community Guidelines**

my profile has been set private please make it public

cicero_als · ‎05-29-2023

Greetings Nikola,

Can you please help set my Upwork profile to public, I can't trigger it on.

Thank you very much.

NikolaS · ‎05-29-2023

Hi Cicero,

I would be happy to help. Could you please share a screenshot of the error message you receive on your end so that we can assist you accordingly?

~ Nikola

fe1c427b · ‎05-31-2023

Hi Nikola S.

My profile visibility is locked. Kindly make it public for me instead of private.

Thanks.

e3483b49 · ‎06-05-2023

How to fine work

Lorna Manuel

1430c575 · ‎06-08-2023

hello there,
I m upwork profile is private, could you please update it as a publice so i start working my profile.
Thank you

PradeepH · ‎06-08-2023

Hi Muhammad,

Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.

Thank you,

Pradeep

sehrishkiran111 · ‎06-12-2023

Hello there,
my profile is private. Kindly make it public. So i start work on it.

e13c168b · ‎06-12-2023

My profile is private. Kindly make it public.So I start work on it.

8dd46436 · ‎06-16-2023

Hi, i am trying to do that but when i click reset my profile visiblity nthing happend. then i can move around the page but if i click any help articals or anything just nthing happen.

AndreaG · ‎06-16-2023

Hi Muhammad,

Your profile visibility has been set back to public.

~Andrea

8d50a456 · ‎06-19-2023

Nikola S

my profile has been set private please make it public

raiamir123 · ‎06-21-2023

Hello sir please make my account public because I'm active and earned as well as

8d50a456 · ‎06-23-2023

Hello Nikola S ,

my upwork profile has been set private please make it public

PradeepH · ‎06-23-2023

Hi Farooq,

Thank you for your message. I am pleased to inform you that your profile has been reset and the profile visibility is set to Public now.

Thank you,

Pradeep

fermin_jr · ‎06-23-2023

Hi, my profile is still in private, can you please make it public?

ArjayM · ‎06-23-2023

Hi Fermin Jr,

I have reset your profile back to public as requested. A gentle reminder, please avoid creating several tickets for the same concern so that the team can assist you more efficiently. Thank you!

~ Arjay

ramshafazal · ‎06-24-2023

Hey!

I have the same issue my profile has been set to private. I need to make it public. I have sent a request it has been 4 days now. Kindly help.

Regards

PradeepH · ‎06-25-2023

Hi Ramsha,

Thank you for your message. I am pleased to inform you that your account has been reset and the profile visibility has been set to Public now.

Thank you,

Pradeep

003c6c23 · ‎06-27-2023

Hey Dear

How are you.?

Please change the status of my profile from "Private" to "Public", I am working on daily basis from now onwards

JoanneP · ‎06-28-2023

Hi Mazhar,

Your profile visibility has been reset to public. You may log in and check again. Thank you!

~ Joanne

samwebstudio · ‎07-05-2023

Hi,

My profile showed Locked Private, I tried to get help from support but immediately got an email that my profile is suspended. I am earning weekly money and everything is fine.

Could you please check and help out with it?

Looking forward to the best resolution.

Many thanks,

759e32fa · ‎07-05-2023

Hi Satish,

Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.

~ AJ

85eec3ee · ‎07-06-2023

Hi Nikola,
I am facing the same problem as well. I was inactive for some time so my profile got locked but i have now started sending proposal to get things going. I have already applied for resetting my profile visibility but with no reply. Can you kindly make my profile public again?

LuiggiR · ‎07-06-2023

Hi Fahad,

Your profile visibility has been reset back to public.

~ Luiggi

5e5a5625 · ‎07-10-2023

Hello there,
my account is private, could you please make it public.

09bb6e4a · ‎07-12-2023

Hi My account was kept private because of not earning until now. please help me in making it public.

and when i chnaged my profile to reset it but show this massage shown on screen

NikolaS · ‎07-12-2023

Hi Maham,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.

~ Nikola

monocampo · ‎07-21-2023

Please make my profile public. Thank you.

ArjayM · ‎07-21-2023

Hi Raymon,

I have reset your profile to public. You can now try and turn your availability badge on.

~ Arjay

8d50a456 · ‎07-24-2023

Hello Nikola S,

my profile has been set private please make it public thank you!

PradeepH · ‎07-24-2023

Hi Farooq,

Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.

Thank you,

Pradeep

54e620a9 · ‎07-25-2023

Hi, I did a request to have my profile changed from private to public almost 6 hours ago and still nothing. I have a new client that I am trying to create a contract since yesterday. He is my first client on Upwork so it would be nice if I don't lose him. 🙂

Please change my profile to public.

Thanks,

V

54e620a9 · ‎07-25-2023

Hi Nikola,

Not sure where my first request went LOL but can you please change my profile from Private to public so I can start a contract with my first client? Thank you very much! 🙂