Jan 2, 2023 08:20:13 AM Edited Mar 6, 2023 08:42:40 AM by Andrea G
Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks
Solved! Go to Solution.
Jan 2, 2023 09:57:22 AM Edited Aug 11, 2023 01:16:35 PM by Andrea G
Hi Abrar,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can request that your profile visibility is reset by clicking this link found in this help article.
Update:
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
May 25, 2023 03:56:42 AM by Pradeep H
Hi Mazhar,
Thank you for your message.
I am pleased to inform you that your profiles have been reset and the visibility is set to Public now.
Thank you,
Pradeep
May 28, 2023 10:20:22 AM by Luiggi R
Hi Micah,
I went ahead and reset your profile's visibility. It should now be public.
May 30, 2023 01:22:36 AM by Abdu J
Hi Luiggi, could you please reset my profile's visibility as well?
May 30, 2023 09:34:30 AM by Annie Jane B
Hi Abdu,
Thank you for reaching out. Your profile has been reset and the visibility is changed to Public now.
Jun 4, 2023 04:15:32 AM by Dan X
Greetings,
Can you please help set my Upwork profile to public as well
Thank you very much.
Jun 4, 2023 08:01:00 AM by Annie Jane B
Hi Dan,
I just checked and it looks like your profile visibility is already set to public. Feel free to reach if you need further assistance.
May 29, 2023 03:08:38 AM Edited May 29, 2023 04:14:28 AM by Nikola S
Hi, **Edited for Community Guidelines**
my profile has been set private please make it public
May 29, 2023 09:25:18 AM by Cicero A
Greetings Nikola,
Can you please help set my Upwork profile to public, I can't trigger it on.
Thank you very much.
May 29, 2023 10:00:05 AM by Nikola S
Hi Cicero,
I would be happy to help. Could you please share a screenshot of the error message you receive on your end so that we can assist you accordingly?
May 31, 2023 06:28:33 AM by Evelyn Tumusik J
Hi Nikola S.
My profile visibility is locked. Kindly make it public for me instead of private.
Thanks.
Jun 8, 2023 02:58:50 AM by Muhammad S
hello there,
I m upwork profile is private, could you please update it as a publice so i start working my profile.
Thank you
Jun 8, 2023 05:17:36 AM by Pradeep H
Hi Muhammad,
Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.
Thank you,
Pradeep
Jun 12, 2023 03:37:58 AM by Sehrish K
Hello there,
my profile is private. Kindly make it public. So i start work on it.
Jun 12, 2023 03:53:58 AM by Faria A
My profile is private. Kindly make it public.So I start work on it.
Jun 16, 2023 06:56:14 AM by Muhammad Ahtesham S
Hi, i am trying to do that but when i click reset my profile visiblity nthing happend. then i can move around the page but if i click any help articals or anything just nthing happen.
Jun 16, 2023 07:44:02 AM by Andrea G
Hi Muhammad,
Your profile visibility has been set back to public.
Jun 21, 2023 06:14:55 AM by Amir A
Hello sir please make my account public because I'm active and earned as well as
Jun 23, 2023 03:19:59 AM by Farooq L
Hello Nikola S ,
my upwork profile has been set private please make it public
Jun 23, 2023 06:05:13 AM by Pradeep H
Hi Farooq,
Thank you for your message. I am pleased to inform you that your profile has been reset and the profile visibility is set to Public now.
Thank you,
Pradeep
Jun 23, 2023 04:05:55 PM by Fermin Jr V
Hi, my profile is still in private, can you please make it public?
Jun 23, 2023 06:34:33 PM by Arjay M
Hi Fermin Jr,
I have reset your profile back to public as requested. A gentle reminder, please avoid creating several tickets for the same concern so that the team can assist you more efficiently. Thank you!
Jun 24, 2023 11:36:34 PM by Ramsha F
Hey!
I have the same issue my profile has been set to private. I need to make it public. I have sent a request it has been 4 days now. Kindly help.
Regards
Jun 25, 2023 04:16:06 AM by Pradeep H
Hi Ramsha,
Thank you for your message. I am pleased to inform you that your account has been reset and the profile visibility has been set to Public now.
Thank you,
Pradeep
Jun 27, 2023 10:13:29 PM by Mazhar S
Hey Dear
How are you.?
Please change the status of my profile from "Private" to "Public", I am working on daily basis from now onwards
Jun 28, 2023 01:18:56 AM by Joanne P
Hi Mazhar,
Your profile visibility has been reset to public. You may log in and check again. Thank you!
Jul 5, 2023 04:26:26 AM by Satish C
Hi,
My profile showed Locked Private, I tried to get help from support but immediately got an email that my profile is suspended. I am earning weekly money and everything is fine.
Could you please check and help out with it?
Looking forward to the best resolution.
Many thanks,
Jul 5, 2023 07:32:16 AM by Annie Jane B
Hi Satish,
Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Please feel free to update the ticket should you have further questions or concerns.
Jul 6, 2023 06:00:22 AM by Fahad K
Hi Nikola,
I am facing the same problem as well. I was inactive for some time so my profile got locked but i have now started sending proposal to get things going. I have already applied for resetting my profile visibility but with no reply. Can you kindly make my profile public again?
Jul 6, 2023 07:17:23 AM by Luiggi R
Hi Fahad,
Your profile visibility has been reset back to public.
Jul 10, 2023 05:36:32 AM by Sameena P
Hello there,
my account is private, could you please make it public.
Jul 12, 2023 10:48:47 AM by Maham N
Hi My account was kept private because of not earning until now. please help me in making it public.
and when i chnaged my profile to reset it but show this massage shown on screen
Jul 12, 2023 11:28:50 AM by Nikola S
Hi Maham,
Thank you for reaching out to us. I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.
Jul 21, 2023 07:21:54 PM by Arjay M
Hi Raymon,
I have reset your profile to public. You can now try and turn your availability badge on.
Jul 24, 2023 12:45:01 AM by Farooq L
Hello Nikola S,
my profile has been set private please make it public thank you!
Jul 24, 2023 03:52:13 AM by Pradeep H
Hi Farooq,
Thank you for your message. I am pleased to inform you that your profile visibility is set to Public now.
Thank you,
Pradeep
Jul 25, 2023 11:43:29 AM by Virginie B
Hi, I did a request to have my profile changed from private to public almost 6 hours ago and still nothing. I have a new client that I am trying to create a contract since yesterday. He is my first client on Upwork so it would be nice if I don't lose him. 🙂
Please change my profile to public.
Thanks,
V
Jul 25, 2023 12:02:58 PM by Virginie B
Hi Nikola,
Not sure where my first request went LOL but can you please change my profile from Private to public so I can start a contract with my first client? Thank you very much! 🙂