Apr 1, 2024 05:40:44 AM Edited Apr 2, 2024 03:15:22 PM by Andrea G
Please have try alot to move my account to public and yet i'm unable to move it
Please help me to move it to public
Solved! Go to Solution.
Apr 2, 2024 03:15:42 PM Edited Jul 16, 2024 01:43:02 PM by Luiggi R
Hi all,
If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!
You can switch it back to public by simply logging out and back into your Upwork account again. Note: Your profile will be automatically reset to the visibility option you had. (The options are public, only to other Upwork users, or private.)
Update:
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Jun 12, 2024 12:19:37 PM by Basharat K
My profile was lock to private, I can not set it back to public by myself. I would appreciate help with this problem.
Thank
Jun 12, 2024 01:08:06 PM by Arjay M
Hi Khalid and Basharat,
I've reset both of your profiles back to public as requested. Thank you for reaching out!
Jun 17, 2024 03:17:47 AM by Matteo O
Same over here my profile is set to private and i am unable to change it back
Jun 17, 2024 04:00:17 AM by NikolaS N
Hi Matteo,
Thank you for reaching out to us. I checked and it looks like you are an exclusive member of an agency. You may want to reach out to your agency owner to discuss updating your profile visibility. You can share this help article for reference.
Jun 22, 2024 02:10:15 PM by Abuzar M
My profile is still private I've done everything in the accepted answer but it didn't work Could you please make my profile public?
Jun 25, 2024 08:21:55 AM by Abdullah A
Hi! My Upwork profile has been set to "locked private", can you help me set it back to public?
Thanks!
Jul 3, 2024 02:37:49 PM by Ivygail J
Hello Armando,
Thank you for reaching out. Your visibility is not currently locked Private; you should be able to update it by visiting your Profile Settings page.
Jul 5, 2024 01:16:10 PM by Armando P
Hi Upwork Team,
Please help me and rectify my private profile to public
I have always been on my profile applying for jobs and I never miss entering my profile any day
I will be glad if you help me to remove my profile from private to public
Thanks Team.
Jul 5, 2024 02:38:07 PM by Ivygail J
Hello Armando,
Your profile visibility has been updated and is now set to Public. Please check this helpful article to learn more about how you can avoid having your profile automatically set to private.
Apr 3, 2024 02:10:18 AM by Ferfil T
Hello,
Please assist on updating my profil into public or avaiable now. Thank you.
Apr 3, 2024 02:34:44 AM by Christine P
Hi, my account is Locked Private. Can you help me make it public? Thank you.
Apr 3, 2024 10:21:09 AM by Muhammad A
I don't know what happen my profile set as private i already done one job and have verify account kindly set this public
Apr 3, 2024 11:02:03 AM by Arjay M
Hi Muhammad,
Thank you for reaching out. Please know that if you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal or you choose not to submit a proposal within your first 90 days, your profile will change to private.
When this happens, your profile is not shown in freelancer search results, but clients can still see your profile when you submit proposals.
I've reset your profile back to public as requested. For future reference, you can request that your profile visibility be reset by clicking this link found in this help article.
Apr 3, 2024 07:34:23 PM by Numad A
My name is numad ali.my profile is sett to be private .kindly turn it back to public from private .I've also done my last job last month
Apr 3, 2024 08:25:45 PM by Pradeep H
Hi Numad,
Your profile visibility is set to Public now.
- Pradeep
Apr 4, 2024 05:53:39 AM by Elena U
Hello, my account has been kept private, please help me to make it public. Thank you
Apr 4, 2024 06:17:06 AM by NikolaS N
Hi Elena,
I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Apr 1, 2024 06:56:54 PM Edited Apr 1, 2024 06:57:50 PM by Kieran J
Hi there
Does anybody know any email addresses which you can use to get in contact with customer support, or is it purely through this forum ? Tried chatbot etc but no luck.
Apr 1, 2024 07:31:43 PM by Gregory K
It seems clear to me that Upwork's senior leadership is not actively interested in resolving the problems of mainstream users/customers.
Apr 1, 2024 10:25:12 PM by Joanne P
Hi Kieran,
Apr 4, 2024 06:41:18 AM by Kieran J
Hi Joanne
I have tried that, it was regarding resetting my profile to public. Have tried the reset link however it doesn't seem to be working.
Apr 4, 2024 07:27:00 AM by NikolaS N
Hi Kieran,
Thank you for reaching out to us. Your profile visibility is now updated as per your request.
Apr 4, 2024 03:11:15 PM by Shehmeer S
Hello,
I am facing an issue regarding changing my profile from private to public with Upwork support. I have tried changing it 2-3 times before and it changed first time, but this time when I click on "reset visibility," neither a popup message appears saying my profile will be public within 4 hours nor am I receiving any emails regarding this. Can someone help me with resolving this issue?