Locked Private Profile

[d5f56afc]

Please have try alot to move my account to public and yet i'm unable to move it 

Please help me to move it to public 

[LuiggiR]

Hi Rida,

Thank you for bringing this to our attention. Your profile visibility has been updated. Don’t hesitate to let us know if you need further assistance.

[d1acb68f]

Locked Private Profile

My account has been set to private, I am trying to make it public but am unable to do that.

Please help me make my account public.

[NikolaS]

Hi Malaika,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[47720bed]

Hi Andrea,

Can you please make my profile public.

[6ff55b1f]

Hi AndreaG,

I have been trying for 7 hours for soembody to respond. We are trying to post a job. Not recieving our verification email. 

Can you please help.

[8714b8ba]

Hi, I have upgraded to Freelancer Plus, but I cannot switch my profile to public. Can you please help me?

[LuiggiR]

Hi Roland,

I'm sorry you are having trouble switching your profile to public. Are you getting an error message when you try it? If you could share a screenshot of what you see on your end, that would be helpful. Remember that you can update your profile visibility from your Profile Settings page. 

[8714b8ba]

Hi LuiggiR, problem solved. Thank you for your support.

[c8bdd001]

Thanks

Exactly what I did.

[7a237a99]

Hello,

My profile is still set to private and locked and i have no other option of how to make it public. what do i do please? 

Thank you 

[IvygailJ]

Hi Katarzyna and Christine,

Thank you for reaching out. Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

[armatys]

Hello, Ruth

My profile was lock to private, I can not set it back to public by myself. I would appreciate help with this problem.

Thank you in advance.

[filvt]

Hello,

Please assist on updating my profil into public or avaiable now. Thank you.

[tinie12]

Hi, my account is Locked Private. Can you help me make it public? Thank you.

[32e62ea4]

I don't know what happen my profile set as private i already done one job and have verify account kindly set this public

[ArjayM]

Hi Muhammad,

Thank you for reaching out. Please know that if you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal or you choose not to submit a proposal within your first 90 days, your profile will change to private. 

When this happens, your profile is not shown in freelancer search results, but clients can still see your profile when you submit proposals. 

I've reset your profile back to public as requested. For future reference, you can request that your profile visibility be reset by clicking this link found in this help article.

[fac70a29]

My name is numad ali.my profile is sett to be private .kindly turn it back to public from private .I've also done my last job last month

[PradeepH]

Hi Numad,

Your profile visibility is set to Public now.

- Pradeep

[elena_udalova]

Hello, my account has been kept private, please help me to make it public. Thank you

[NikolaS]

Hi Elena,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[4669e323]

Hi there 

Does anybody know any email addresses which you can use to get in contact with customer support, or is it purely through this forum ? Tried chatbot etc but no luck. 

[thekohser]

It seems clear to me that Upwork's senior leadership is not actively interested in resolving the problems of mainstream users/customers.

[JoanneP]

Hi Kieran,

I’m sorry to learn you weren’t able to contact the Upwork Support Team directly, or file a ticket after interacting with the chatbot.
To access our support services, it would be best to follow the steps below:

1. Navigate to the Help Center’s navigation bar and select the “Contact Support” option.
2. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot.
3. Type in a question or topic and click “Send.” The chatbot will provide relevant articles related to your question.

We strongly encourage everyone to engage with the chatbot to access the available support options. Asking for assistance directly may not provide sufficient information for the chatbot to be able to assist you appropriately - for example, creating a ticket for you with the right team according to your concern.

We'd be happy to assist you here, too. Please share more information about the issue, and we'll gladly help you with it. 

[4669e323]

Hi Joanne 
I have tried that, it was regarding resetting my profile to public. Have tried the reset link however it doesn't seem to be working. 

[NikolaS]

Hi Kieran, 

Thank you for reaching out to us. Your profile visibility is now updated as per your request. 

[737e6aee]

Hello,

I am facing an issue regarding changing my profile from private to public with Upwork support. I have tried changing it 2-3 times before and it changed first time, but this time when I click on "reset visibility," neither a popup message appears saying my profile will be public within 4 hours nor am I receiving any emails regarding this. Can someone help me with resolving this issue?

[ArjayM]

Hi Shehmeer,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with more information and further assistance.

[9e2deb7d]

Hi! My profile is set to private locked. Please help me make my profile public.

[ArjayM]

Your profile has been set back to public as requested Muhammad. You're all set! Best of luck.

[9e2deb7d]

Thanks!

[8871591a]

Hi there, My account was kept private because of not earning until now. please help me in making it public. thanks

[PradeepH]

Hi Muhammad,

Thank you for your message. I am pleased to inform you that your profile is set to private now. 

- Pradeep

[arch_lgh]

Hello! 
My profile is locked private. Please, i need help to get it back to public. 

thanks 

[22d7f995]

my profile was locked please help how it  change private to public..

[JoanneP]

Hi Silkey,

Your profile visibility has been reset to public. You may log into your account to check. 

[7f44af1a]

Hey upwork community !

Am glad to here recently i have faced issue on profile visiblity where my account is locked private . I Have tried different method including from upwork chat and youtube videos but it didn't go as planned also tries to email press@upwork and support@upwork  

Any help 🙏

Sincerity ,

Dechasa shimels

[NikolaS]

Hi Dechasa,

Thank you for reaching out to us. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[7f44af1a]

Thank you Nickolas for reaching me out . A day  ago my profile is back to public. Again thank you upwork community .

[923fc8e5]

i want to chage my profile from private to public but it not chage through token the token is that  https://support.upwork.com/hc/en-us/articles/115003975967-Profile-Changed-to-Private please chage my profile to public

[5e904138]

Hi Said, 

You need to submit your request for a change of profile visibility. The process to do it is to go to the "Help Center" and find the area of "Reset Profile Visibility". Once you have submitted it, it will not take more than 4 hours, your profile status will be changed automatically. 

However, I have attached a snip for your best understanding. 

Thank you,

Sadaqat M.