My account cannot use the available Connects

[a55c16f1]

As you guys can see I want to apply and I have 10 connects for 4 connects but it wont let me to apply 
Is this account error?

[a55c16f1]

Pls help guys I really dumbfounded on this problem...

[AndreaG]

Hi Marlon,

We’re taking the issue you raised seriously. We understand how frustrating it can be when things don't work as expected, so we've gone ahead and converted your post to a support ticket. This means that one of our knowledgeable agents will be in touch with you shortly to provide the help you need. We appreciate you reaching out to us and sharing your concern with the community.

[63e8c578]

I have the same issue as well

[240895aa]

1. Why am I unable to apply for a job that requires 7 connects when I have 10 connects available? Upwork is asking me to buy more connects.

[63e8c578]

I cannot submit a proposal. There is a button "buy connects to apply" but I have enough connects to submit a proposal.

[e44515a7]

I have the same problem