Jun 12, 2019 01:12:57 AM by Deana B
Hello,
I requested to change my name but the request was denied. I'm not sure what my next step should be, as I can't send Government ID verification without it being first requested on your side. What do I do?
I first created this account using a nickname, and now I'm trying to change it to my full name. I'd be happy to assist you or provide you with any additional info you might need.
Thank you!
Solved! Go to Solution.
Jun 12, 2019 02:20:05 AM by Vladimir G
Hi Anne,
Thanks for the message. Someone from our team will reach out to you via email and provide more information soon.
Aug 16, 2023 05:39:36 AM by Shark C
I wasn't aware about the norms while creating a profile, I gave an unreal name when I created one now I want to change it back, so I gave a request to change my name yesterday but it got rejected. Please help me out with this.
Aug 16, 2023 07:39:53 AM by Pradeep H
Hi there,
I am sorry to hear about the name change request. Please refer to the email notification sent to your registered email address for the next steps. You can also respond to the same email to connect with the relevant team directly for further assistance.
- Pradeep