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e8247d18
Community Member

Need Password Recovery Help

I need help recovering my password to my original Upwork account. I had to create a second junk Upwork account just to reach this page. What do I do? I can't seem to find a link to speak with a live agent. I can't find a link to submit a ticket either. Nearly all of the search results point me to the chatbot.

After I put in my new password, I get this message

 

Password recovery error

 

Upwork could not locate the information needed to recover your password. Please try again

5 REPLIES 5
JoanneP
Moderator
Moderator

Hi Jeff, We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
Upwork
779d40b8
Community Member

thanks  Joanne 

Everyone has to be guided a lot of scammers are out there taking money from innocent. I was a victim to this scam crypto broker the made me loss my hard earn funds. I reported to Marketpeace. net and they where able to fight back for my funds now I have my funds fully recovered. You can as well write to their support team.  

32b5fe89
Community Member

Hello Joanne,pleaze could you help me recover my account. I created this account to get support to recover the account with this email **Edited for Community Guidelines** .I have this error always Upwork could not locate the information needed to recover your password. Please try again 

Hi Nour, 

 

Thank you for reaching out to us. I shared your request with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork
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