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e220332e
Community Member

Need help getting a refund!

I hired a freelancer 2 weeks ago with an hourly contract, but after a few days I noticed he was spending way too much time and the bill went out of control. Then we made an agreement to change the contract into a fixed one, and I paid before he refunded me the hourly contract. 

 

After I paid for the fixed contract, he purposely delayed the time to refund the hourly contract and I filed a dispute immediately only to find his profile was not available and I had to call the support team. Before the support team could move forward, this freelancer's profile was available again with a different name and picture. 

 

Has anyone encountered this situation before? Is there any chance I could get my refund back?

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