New rating not being reflected on my profile

[pam_andrade14]

I was previously given a 3-star rating but the client changed it to 5-stars. However, it isn't reflecting on my profile. Please see screenshot below. Thanks!

**Edited for Community Guidelines**

[LuiggiR]

Hi Pam,

Thanks for bringing this to our attention. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.