Not able to view client message box

[allinweb]

I was speaking with client yesterday and he was suppose to hire us. Today I am  able to see the message box that we are discussing. What may be the issue .. Ican see the below as attached

**Edited for Community Guidelines**

[3b29fee3]

Hy

[759e32fa]

Hi Abhinav,

Thank you for reaching out to us. I can see that you already opened a support ticket regarding this issue. Please allow our team 24-28 hours to respond to your request. Feel free to also update the ticket should you have further questions or concerns.