Hey there,
Now i am facing a problem with the refund process from upwork. Actually, i offered the contract to freelancer since FEB 4, after that i waited to accpet the freelancer for that contract but he did not accept it. And it is already expired. But in my account, it is still appearing like people picutre as "Contract Acceptance."
and another thing is that for the payment status, i don't get any refund yet based on the following pciture. So, anyone can explain from upwork for this current issue that i am facing right now.
Best regards.
Hi Myat,
Thank you for bringing this to our attention. It appears that the refund for the canceled offer has already been processed. You should receive those funds back in your payment method within five working days from when it was canceled. Regarding what you see in the message room about the pending offer, we’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
