Hi Steve,
I'm sorry to hear about your experience with the client. Regarding your payment, if you go to your Reports Home Page, you should be able to see a breakdown of where your funds currently are. You currently have some funds under the "In review" tab, which means that those are going through the client's review period, which goes from Monday through Friday, for your previous week's hours. After that, those funds become available the following Wednesday.
The funds you see in your Pending tab, are going through a security verification and should become available on the date you see right next to the Job/Milestone description. After the funds are available, you can either let them follow your automatic payment schedule, or manually withdraw them to your payment method of choice. I'd recommend that you take a look at this help article so you can better understand how the billing cycle works.
