Pathetic Chat Support

[d9b70cd1]

The chat system is worst and not even able to understand the issue. The default answers are not even close to the issue overview.

My issue is related to this Contract ID - 36303936

The client is unable to fund a new milestone. See this is what he says:

I am trying to submit a ticket via chat support but it takes me to this opened ticket Id 45700470

Kindly resolve this issue and mark this as a critical priority.

[LuiggiR]

Hi Jyoti,

I'm sorry to learn your client is having trouble funding a milestone. To assist them, please advise your client to contact the support team directly, as we can't share the details of another user's account for privacy reasons.

[d9b70cd1]

Yes, Matt has already replied in this thread.

[fb9cddc0]

Hello,

Jyoti did great work for me and her job is complete. I am trying to fund the final milestone and it WILL NOT allow me to submit. Please let us know what we can do for her to be paid the final balance. This job was complete over a week ago! Please help!

[ArjayM]

Hi Matt,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you on this page with more information and further assistance regarding your payment concerns.