Solved: Payment Method Inactive ! - Page 16

Zaki M · ‎05-03-2021

Hello ! It's been five days since i added payment method to local bank. But it's still inactiave. No Response or Verification email from upwork.Can you please tell me how long it will take to active ?

Luiggi R · ‎09-28-2021

Hi Zaki,

If your payment method is inactive, it can be because of one or both of the following reasons:

It was added in the last three days: For security reasons, any new payment method will become active in three days.

You need to provide your tax information: In order to access their funds, all freelancers who are U.S persons should file a Form W-9 with Upwork. You sign electronically by submitting the form.

If you’re not a U.S.taxpayer you’ll need to file a Form W-8BEN instead. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Tip: You can use your own legal name as it appears in your passport or other official documents.

Update:

Hi all,

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

Thank you!

~Andrea

View solution in original post

Khaled E · ‎03-06-2024

Thank you ArjayM, It's finally active!

Azeem K · ‎04-21-2023

Hello ! It's been four days since i added payment method to local bank. But now its showing inactive . No Response or Verification email from upwork. Can you please tell me how long it will take to active ?

I provided all the Correct Tax Information & Bank Details.

Please solve this issue.

Thanks

Arjay M · ‎04-21-2023

Hi Azeem,

I took a closer look at your account and I can see that you still need to complete your ID Verification for you to have full access/control over your account. Several support tickets have been set up with your concern that you can access on this page. We highly suggest you coordinate with the team through a single ticket so that they could assist you accordingly.

A gentle reminder, please avoid creating several tickets or posts for the same concern so that the team could assist you more efficiently. We seek your patience and utmost understanding while sorting this out for you. Thank you!

~ Arjay

Annie Jane B · ‎04-22-2023

Just Recieved My Identity Verification Badge but my bank account still showing inactive.

I filled all the tax information, its almost more then 4 days

What should i do?

**Edited for Community Guidelines**

Azeem K · ‎04-22-2023

Just Recieved My Identity Verification Badge but my bank account still showing inactive.

I filled all the tax information, its almost more then 4 days

What should i do?

Annie Jane B · ‎04-22-2023

Hi Azeem,

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

~ AJ

Azeem K · ‎04-22-2023

No. I didn't raised a support ticket yet & its not showing in my requests

what should i do?

Pradeep H · ‎04-22-2023

Hi Azeem,

Thank you for your message. You can access your support tickets here. You can also view and respond to the support ticket from the email notification sent to your registered email address.

Thank you,

Pradeep

Osama A · ‎04-23-2023

Hello UpWork fam!

I received my first payment and I wanted to withdraw it. However my payment method (Direct to local bank) is still inactive. Even though I have updated my tax information and its been more than 3 days since I updated my payment details. My ID is verified and I am still trying to figure out what could be the problem. Looking forward for some assistance.

Kind Regards,

Annie Jane B · ‎04-23-2023

Hi Osama,

Thank you for reaching out. I just checked your account and can confirm that your payment method is already active. Kindly check on your end and let us know if you need further assistance.

~ AJ

Adam P · ‎04-27-2023

Why is my bank account inactive if my tax info has all been set up and successfully updated more than a few weeks ago. Please advise.

Arjay M · ‎04-27-2023

Hi Adam,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance on this page once your case is fully reviewed.

~ Arjay

Sin Sung K · ‎04-27-2023

I am also having the same issue where my Canadian bank has been inactive for the past 3 weeks or so. Am I missing something here?

Arjay M · ‎04-27-2023

Hi Sin,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist you further. You may access your ticket and coordinate with the team on this page.

~ Arjay

Brandon M · ‎05-09-2023

Brandon M · ‎05-09-2023

Payment Methods upwork show me that it is inactive. whats going on?

Brandon M · ‎05-09-2023

Not sure if this is the right place but Payment Methods on upwork shows me that it is inactive. been a few days and I have a statment showing funds to be sent tomarrow, what do i do, thanks,

Arjay M · ‎05-09-2023

Hi Brandon,

Thank you for reaching out to us here in the Community. I can see that you've escalated your concern to our support team and raised a support ticket. Please allow our team time to further review your case and you will be getting an update on that ticket here once done. We seek your patience and utmost understanding while sorting this out for you. Thank you!

~ Arjay

Jim U · ‎05-10-2023

Having this same problem. I added payment methods and completed tax forms weeks ago, but it still shows my payment methods as inactive.

Nikola S · ‎05-10-2023

Hi Jim,

Thank you for reaching out to us. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

~ Nikola

Elijah C · ‎05-10-2023

Hello UPC!

I'm facing the same issue first-time freelancers on Upwork encounter when trying to update their bank information after receiving funds for a completed project. I thought my bank information was updated because I filled out the W9, completed the ID verification, and any additional information Upwork needed.

I updated my business bank account information on May 3rd or 4th, but it's been over a week, and my new payment method is still inactive. I've already checked for any additional email verification I missed from Upwork, but I couldn't find anything. Unfortunately, the response bot wasn't helpful either. What upsets me the most, I missed the pay period because of some issue that's out of my hand.

I'm not sure how long it takes to activate a new payment method on Upwork, and I would appreciate any information or assistance you can provide.

Thank you!

Arjay M · ‎05-10-2023

Hi Elijah,

I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist. Don't hesitate to access your ticket and coordinate with the team on this page to resolve the issue with your account.

~ Arjay

Hannah S · ‎05-10-2023

Hey there,

I have completed verfication, all the tax information, I have added two payment methods and I have available funds. Why does it still show that my payment forms are invalid?

Arjay M · ‎05-10-2023

Hi Hannah,

I've shared your report to the appropriate team for further review. One of the members will be assisting you via a support ticket going forward. You may access your ticket and coordinate with the team on this page.

~ Arjay

Ahmed S · ‎05-11-2023

dear(s):

i have my Withdrawal methods inactive despite the fact that i have everything compelete, i have checked everything, all i need it to kindly check my ID for the issue and tell me when it gonna be active, and if i am mistakenly forgot to fill any info please inform me.

thank you.