Payment account on my mothers name

[c48a3004]

My upwork account is on my name.. but i added my mothers payment method, so they deactivated it by saying "Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.".. i changed my name to my mothers name, but still not working, what should i do? I don't have a bank account myself.

[AveryO]

Hi Munni, 

I'm sorry for the delay as I had to look into this for you. It would be best to remove this payment method and add a new one that matches your Upwork name. Take note that your payment method should match the name on your account, and your Upwork account name should be verifiable through a government ID. These names should match so that you can continue using your Upwork account.

You may check out the available payment options on Upwork by visiting this article.