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Toqa's avatar
Toqa H Community Member

Payment not received to my PayPal

my transfer was denied because the option receive/withdraw funds was not activated on my account. my balance was 106.90$ but not it is 0$. how can I solve this problem, can you respond ASAP, please?

ACCEPTED SOLUTION
Pradeep's avatar
Pradeep H Moderator

Hello Amina,

 

I am sorry to hear that you have not received your funds. I checked and it seems the transaction is currently in process. Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance. 

 

Thank you.

Pradeep.

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660 REPLIES 660
Amadou Diadie's avatar
Amadou Diadie C Community Member

I have similar problem here, for paypal : 

We attempted to process your recent payment request but unfortunately it failed.The reason for returned funds: Unable to apply funds.

It's been few days and i still have the same problem, i've verified and fully acyivated my paypal account but it's still the same

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Amadou,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.


~ AJ
Upwork
Jerome's avatar
Jerome J Community Member

Well for the past few days ive been trying to get my payment through paypal and it hasnt been working and I don't know why I contacted paypal and they say my account is fine so I dont know what i can or should do 

 

**Edited for Community Guidelines**

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Jerome,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Eng's avatar
Eng K Community Member

Hey I want withdrawal and when I get paid  refused 

Arjay's avatar
Arjay M Retired Team Member

Hi Eng,

 

Have you tried contacting Paypal regarding the status of your account with them? If not, kindly contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved. You may also use other payment methods to withdraw your funds. Kindly check this article for more information.

 

~ Arjay
Upwork
Aiza's avatar
Aiza B Community Member

Hi AJ,

The same happened to me. I was not able to withdraw my payment last Sept. 14. It was gone this week. I was only able to withdraw my payment for this week (Sept. 21). Please help.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Aiza,

 

Thank you for reaching out to us. I checked this for you and can confirm that the transaction was successful on our end. The amount that you withdrew already includes the pay that was credited to your Upwork account last 14th of September. 

 

Please note that there are occasions when it may take up to 24 hours to receive your funds on your Paypal. If it has been more than 24 hours, please contact PayPal. Feel free to message us if you need further assistance. 


~ AJ
Upwork
Aiza's avatar
Aiza B Community Member

Thank you so much.

Marika's avatar
Marika M Community Member

Hello Pradeep, I'm also having the same problems, my payment keeps getting rejected even though my PayPal is verified , could you please help me out .

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Marika,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.


~ AJ
Upwork
Nitin's avatar
Nitin K Community Member

**Edited for Community Guidelines**

 
 
 
 
 
 
 
 
Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Nitin,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.


~ AJ
Upwork
Manoj's avatar
Manoj R Community Member

Hey Community !! i have been tring to withdraw my payment from a long time to my local bank account i am unable to recive my payment and my payment getting rejecting again and again don't know why and upwork is deducting 1 $ on every trails please help me out!!

 

**Edited for Community Guidelines**

Konstantinos's avatar
Konstantinos A Community Member

On your PC screen, on the bottom-right side, there's a button with Upwork's logo. Click it to contact support. 

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Manoj,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.


~ AJ
Upwork
Mohamed's avatar
Mohamed A Community Member

Hello there. I also have the same error. The reason for returned funds: Unable to apply funds.
and I don't know why this happens.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Mohamed,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved? You may also use other payment methods to withdraw your funds. Kindly check this article for more information.


~ AJ
Upwork
Serly's avatar
Serly A Community Member

Hello. There's been a problem with my transactions for a month now. This is what Upwork sends me everytime I try to withdraw my money. Can you please help me with this problem?

 

**Edited for Community Guidelines**

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Serly,

 

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.


~ AJ
Upwork
Madina's avatar
Madina A Community Member

Hello,

 

As you see, I have problem with gettig paid. Everytime I try to withdraw funds, I got this mail : 

 

"Hi Madina,

We attemped to process your recent payment request but unfortunately, it failed.

The reason for returned funds : unable to apply funds.

As a result, the funds have been returned to your upwork account and we need you to update your payment method for future payments."

 

Can you help me please ?

Thanks in advance.

Madina

Pradeep's avatar
Pradeep H Moderator

Hi Madina,

 

Thank you for your message. Could you please contact Paypal support to check the status of your account and try again once the issue is resolved?

 

Thank you,

Pradeep

Yuhsuan's avatar
Yuhsuan C Community Member

Hi

 

I've succecessfully withdrawalled my paid to my Paypal account once but when I tried another time, it told me that my payment has been rejected and failed and asked me to try another method.

I've tried adding my local bank account but it didn't work. So I tried my paypal account again but still failed. I thought maybe it's because my name in Paypal is in Kanji so I changed it as in upwork and re-added the paypal account but it failed with the same reason. I really don't know what else can do. Please help me.

Annie Jane's avatar
Annie Jane B Retired Team Member

Hi Yuhsuan,

 

Thank you for reaching out to us. Could you please contact Paypal support to check your account status and try again after the issue with your Paypal has been resolved?


~ AJ
Upwork
Mohamed's avatar
Mohamed O Community Member

Hello I tried to withdraw money from upwork to paypal and it says My payment to PayPal is rejected. And i received email and it says Unable to apply funds. Please help me 😞
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