Payment not received

[5641616e]

Hi, sorry if this problem has already been posted. So I worked with a client and everything went perfectly until the second payment from him.He says the released the last escrow and even sent me a screenshot but I do not receive it, even on "pending" section. The client allowed manual time in the beginning and I strictly added every hour.I have no idea what is going on would be really grateful to get help from a moderator.Thanks in advance.

[LuiggiR]

Hi Veselin,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.