Project catalog not getting reviewed

[6d3be682]

Hello ! I uploaded project on 25th of july and it has been more than 5 days i have not heard back from @upwork. My projects are still marked as under review. Kindly help

[PradeepH · Accepted solution]

Hi Naresh,

Thank you for your message. Currently, we are having a high volume of Project submissions. Our team is doing its best to review all submissions as soon as possible. Please note that all Project submissions are reviewed in the order in which they are received and our team will update you as soon as possible with your submission.

Thank you,

Pradeep

[6d3be682]

Ok, I understand, thank you

[8a012be4]

Sir i am experiencing same problem except that it's been over a month and problem still persists my project catalog is under review for about a month. I previously made help request and after some time it showed its status as solved without Upwork actually solving the problem (approving my project) and I repeatedly made request and same thing happened again. Upwork used to be a good workplace now it's giving crappy service.its getting frustrating 

[ArjayM]

Hi Muhammad,

I see that the team has responded to your ticket here with more information about the status of your project submission and further instructions to complete the review. Please don't hesitate to coordinate with the team by responding to their email; they'll gladly look into that for you.

[9810fb1a]

Hello, how are you, I am in the same situation, I sent my catalog project on April 26 and I still have not received a response, it tells me that it is still under review. How should I continue? 

[AndreaG]

Hi Silvia,

I checked and it looks like your Catalog Project was approved! You can check on this page.

[arkin-stephanie]

I submitted my catalog project 4 weeks ago and have had no response.  I understand that delays happen.  However, I have waited more than 4x of the review time advertised on Upwork.  Can you speed up review?