Sep 6, 2022 04:53:08 AM by Philippe I
Hello,
Please untill now my request is in pending.
Please can you help ? if it's difficult to resolve the issue. Please reset the account. Or reset all account and create a fresh one for me.
Kind regards,
Sep 7, 2022 07:07:26 AM by Annie Jane B
Hi Philippe,
I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. I reached out to the team to follow up on your ticket. If you wish to update the team with new information, I highly suggest that you post it on the ticket thread. Otherwise, please refrain from sending follow-ups on the same ticket thread to make sure the team assists you more efficiently.