Jun 22, 2018 08:03:40 AM by Kyle A
I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.
Solved! Go to Solution.
Nov 8, 2020 03:25:20 AM by Samith D
I have received the rising Talent badge today and I went through the benefits of receiving it.
There I noticed a point saying that it gives us 30 connects for free as a one time offer... But I have tried many times refreshing, but I don't get those 30 in my total connects count.
What needs to be done in order to rectify this matter?
Thank you so much.
Nov 8, 2020 05:51:35 AM by Nikola S
Hi Samith,
Congratulations on receiving the Rising Talent badge! Please note that Connects are awarded within 48 hours after the badge is received. Feel free to reach out to us if you do not get your connects after that so that we can assist you further.
Nov 13, 2020 07:09:07 AM by Arifa F
Hello,
I am new to Upwork but know some procedure. I am trying to buy more Connects but after adding billing and payment information, I was unable to buy connect. Please find attached a screenshot in which my problem is clearly mentioned. Please help me to solve it soon. I am in much need to buy connects. But the same error upwork is showing me. I have contacted my bank regarding this issue, but there is no issue from my bank side.
Please resolve my issue on urgent basis.
Nov 13, 2020 08:24:14 AM by Bojan S
Hi Arifa,
We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method and purchasing Connects.
Thank you for reaching out to us.
Aug 3, 2021 08:56:43 AM by Umer Z
Hi,
I recently checked my new agency profile and it shows a rising talent badge. I haven't received any email about it neither free connects. Is it a glitch or do I need to wait a little bit more to see email and free connects?
Thanks,
Aug 3, 2021 09:14:47 AM Edited Aug 3, 2021 09:15:28 AM by Bruno S
Hello,
I don't know how agencies really work. But if it's the freelancer's profile, you need to wait up to 24 hours to receive messages and connects.
thanks
Aug 25, 2022 05:44:53 AM by Tharaka Dulanjaya T
Hi, I got the Rising Talent badge 3 days ago. But I didn't get 30 free connects. I checked with Connect History. But I didn't get 30 free connects yet. how can I get those connects? Please help me.
Thank you.
Aug 25, 2022 06:49:34 AM by Andrea G
Hi Tharaka,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Aug 26, 2022 06:19:10 AM by Tharaka Dulanjaya T
Hi Andrea,
I have got 30 free connects today morning.
Thank you.
Aug 31, 2022 08:51:06 AM by Victoria W
I received the Rising Talent badge about 3 days prior. From reading past forums, it seems they are usually rewarded in up to 48 hours. I was wondering if I could get assistance with this from the Upwork team.
Sep 2, 2022 08:23:34 AM by Teodor T
Hi there,
3 days ago I received Rising Talent badge, but I didn't receive 30 connects. When should I expact to get them?
Thank you!
Apr 3, 2018 10:18:01 AM by Miika V
Hello everyone
I understood that you get 30 extra connects if you get the Rising Talent batch. I just got mine today but my connects are still the same (0 in fact... I'm a big spender, don't judge lol). Do I get them later or don't I just qualify for them for some reason? Just curious.
Best,
Miika Valo
Apr 3, 2018 11:18:18 AM by Nina K
Hi Miika,
Congrats on becoming Rising Talent! It can take up to 48 hours for your connects to be credited to your account, if you don't receive them in this amount of time then please feel free to reach back out and we'll assist further, thanks!
Apr 3, 2018 07:43:40 PM by Miika V
Hi Nina!
Thank you so much for answering. I was thinking that it probably takes a couple of days. Got just a little bit worried, that's all 🙂
Miika
Aug 3, 2021 11:09:43 AM by Umer Z
Hi,
You get 30 connects when you get a Rising Talent badge on your Freelancer profile. For Agency, you get 60 free connects. Connects take a few hours appear on your profile. Give 'em some time, they will appear.
Thanks
Jun 5, 2018 02:04:34 AM Edited Jun 5, 2018 02:11:36 AM by Arturas C
SOLVED
Hello,
2-3 days ago I've got a Rising Talent badge, but I haven't been awarded 30 connects yet. How could I solve this issue?
Thank you.
Jun 5, 2018 02:08:51 AM by Goran V
Hi Arturas,
Our team will double check this from our end and assist you further soon. Thank you!
Jun 5, 2018 02:12:37 AM by Arturas C
Hi Goran,
please dismiss this as I've checked my account and now it's there. Thank you for your answer.
Jul 19, 2018 12:04:55 PM by Nikola Z
Hi! Yesterday I have received my Rising talents badge, but I still did not receive my 30 connects that were promised? Can someone tell me when will I receive them?
Jul 19, 2018 12:23:59 PM Edited Jul 19, 2018 12:24:27 PM by Goran V
Hi Nikola,
Please allow up to 48 hours for the connects to be awarded on your profile. If you don`t receive them after 48 hours let me know here and our team will investigate this further, thank you.
Jul 20, 2018 01:32:32 AM by Goran V
Thank you for the follow up Nikola,
Our team has just awarded the 30 connect on your profile. If you need further help let me know, thank you.
Aug 28, 2018 11:38:59 AM by Goran V
Hi Dmitry,
Could you please confirm when did you received the Rising Talent badge? Please keep in mind that it can take up to 48 hours for the connects to be awarded on your profile, thank you.
Feb 12, 2019 09:55:52 PM by Dmitry S
Goran,
so at this moment the amount of connects the same. Could you check, please my case
Regards,
Dmitry
Jul 20, 2018 10:00:49 PM by Racheal W
Sep 9, 2018 04:15:21 AM by Suni K
Hello every one i have got the badge 48 Hours ago .. and no bonus connect yet.. please reply asap
Sep 9, 2018 05:22:30 AM Edited Sep 9, 2018 05:22:46 AM by Joanne P
Hi Suni,
I'm sorry that you haven't received your free connects. A member of our team will email to assist you directly. Thank you!
Sep 9, 2018 05:27:36 AM by Suni K
Jul 27, 2018 04:26:33 AM by Nicolo V
Hello,
I've had my rising talent badge for 5 days now but I still haven't received the 30 bonus connects, while the article said I would get them in 48 hours.
Did anybody have the same problem or know how to solve it?
Thanks in advance,
Nicolò
Jul 27, 2018 04:36:57 AM by Goran V
Hi Nicolo,
Our team will check this from our end and award you the connects manually, if you need further help from me let me know. Thank you.
Nov 4, 2018 12:50:41 AM by Edwin L
I had a rising talent badge last week for 2 days after that I got a Job Success Score, Do I still get the 30 bonus connects for that?
Nov 4, 2018 02:13:05 AM by Joanne P
Hi Edwin,
Yes, you are qualified to receive the 30 free connects for earning the Rising Talent badge. The 30 free connects have been added to your accounts. Thanks!
Jan 9, 2019 11:04:31 AM Edited Jan 9, 2019 11:19:22 AM by Mehmet D
I got a Rising talent badge, but did not receive 30 extra connects.
I don't have a Freelancer Plus membership and my billing cycle is 14th Jan. So I want to use extra connects next billing period..
I need help.
Thanks