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Kyle's avatar
Kyle A Community Member

Rising Talent but didn't receive connects

I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.

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Andrea's avatar
Andrea G Community Manager

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea

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611 REPLIES 611
Bojan's avatar
Bojan S Community Manager

Hi Nishant,

 

Congratulations on receiving the Rising Talent badge. Please note that it can take up to 48 hours for the system to update and award you your 30 free Connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
Omar's avatar
Omar G Community Member

I just got Rising Talent status today and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.

Bojan's avatar
Bojan S Community Manager

Congratulations on receiving the Rising Talent badge, Omar. 

 

Please note that it can take up to 48 hours for the system to update and award you your 30 free Connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

~ Bojan
Upwork
Abdul's avatar
Abdul N Community Member

Recently i got Rising Talent Badge But unfortunately not received 30 connects.

i attached screen shot ..check and give me 30 connects.

please anyone guide me..
how can i get connect.

Nikola's avatar
Nikola S Retiring Moderator

Hi Abdul,

 

Congratulations on receiving the Rising Talent badge! Please note that Connects are awarded up to 48 hours after the badge is received. Feel free to reach out to us if you do not get your connects after that so that we can assist you further.

 

~ Nikola
Faizan's avatar
Faizan I Community Member

Hello, How are you all? I need a small help.

 

Recently, I opened my Upwork account, and first I saw that I got a Rising Talent Badge with 30 free connects. I became very happy and then close the message.

But, when I go to my Profile then I saw here my Rising Talent Badge but I didn't get my more 30 free connects + I'm a Rising talent but when when I try to send proposals then I didn't fulfill the Rising Talent requirement.

Why even I'm a rising talent on Upwork?

 

Waiting for your response.

Warm Regards

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

Petra's avatar
Petra R Community Member


Muhammad Faizan I wrote:

 

Why even I'm a rising talent on Upwork?


You may want to hard refresh the page, you're not or no longer Rising Talent

 

no RT.png

 

Faizan's avatar
Faizan I Community Member

Could you please explain why I'm no more Rising talent?

I got Rising talent notice about 40 mins ago but within 40 mins why I'm no more Rising talent.

Why?

Faizan's avatar
Faizan I Community Member

Could you please explain why I'm no more Rising talent?

I got Rising talent notice about 40 mins ago but within 40 mins why I'm no more Rising talent.

I refreshed the page many times on Chrome and this badge is shown on my profile + I also checked from another browser Bing but this badge is also shown here.

Why?

Petra's avatar
Petra R Community Member


Muhammad Faizan I wrote:

I refreshed the page many times on Chrome and this badge is shown on my profile + I also checked from another browser Bing but this badge is also shown here.


Try clicking on "See Public View!"

Maybe it hasn't properly updated yet.

 

public view.png

Faizan's avatar
Faizan I Community Member

Check out the Public Review of my profile on Google Chrome.

 

Still shows the Rising Talent badge.

Petra's avatar
Petra R Community Member

OK, now this is interesting: 


When I am logged out of Upwork I see your badge on both Safari and Firefox.

When I am logged in I don't see it.

 

Give it until tomorrow, see if it updates

Faizan's avatar
Faizan I Community Member

OK

Nikola's avatar
Nikola S Retiring Moderator

Hi Muhammad,

 

I am sorry for the late response. Congratulations on receiving the Rising Talent badge! I checked and could see that your Rising Talent Badge is now showing properly on all segments of your profile. 

Could you please clear your cache and cookies or log in with another browser to check if you are still experiencing the same issue? Let us know if you need our further assistance. Please note that Connects are awarded up to 48 hours after the badge is received. Feel free to reach out to us if you do not get your connects after that so that we can assist you further. 

 

~ Nikola
Faizan's avatar
Faizan I Community Member

Thanks for the update.

I checked that my Rising Talent is properly shown on all segments of my profile + I also meet the requirement of Rising Talent in the Job Descriptions.

But, I don't receive 30 free connects. Let's wait for the next 48 hrs.

Faizan's avatar
Faizan I Community Member

Almost 24 hrs passed but I didn't credit with 30 free connects coming with the Rising talent badge.

What will I do now?

Aleksandar's avatar
Aleksandar D Community Manager

Hi Muhammad,

 

Please note that it can take up to 48 hours for the system to update and award you with 30 bonus Connects. Let us know if you haven't received your Connects after 48 hours and we'll assist you further.

 

Thank you.

~ Aleksandar
Upwork
Ani's avatar
Ani B Community Member

 Hello. I received Rising Talent badge but I've not received 30 connects, when will I geth them?

Bojan's avatar
Bojan S Community Manager

Hi Ani,

 

Congratulations on receiving the Rising Talent badge. Please note that it can take up to 48 hours for the system to update and award you your 30 free Connects. 

 

Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.

~ Bojan
Upwork
Catherine's avatar
Catherine L Community Member

Hi,

 

I was just wondering if it usually takes more than 48 hours for the bonus connects to credit to account?

 

I received the rising talent badge about two days ago but my connects didn't seem to update.

 

Appreciate any reply.

 

Thanks,

Catherine

Bojan's avatar
Bojan S Community Manager

Hi Catherine,

 

It can take up to 48 hours for the system to update and award you your 30 free Connects. 

Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.

~ Bojan
Upwork
Ermir's avatar
Ermir C Community Member

I just got Rising Talent status before a couple of days and the badge appears in my profile but I did not receive the extra 30 connects that was supposed to come with it. Does it take a few days for that to show up or is there someone I need to contact.

Bojan's avatar
Bojan S Community Manager

Hi Ermir,

 

Please note that it can take up to 48 hours for the system to update and award you your 30 free Connects. Let us know if you haven't received your connects after 48 hours and we'll assist you further.

 

Thank you.

~ Bojan
Upwork
Deus's avatar
Deus A Community Member

Hi! I got the Rising Talent badge and it says that I'll have 30 free connects but I still haven't it.

Bojan's avatar
Bojan S Community Manager

Hi Deus,

 

Congratulations on receiving the Rising Talent badge. Please note that it can take up to 48 hours for the system to update and award you your 30 free Connects. Let us know if you haven't received your Connects after 48 hours and we'll assist you further.

 

Thank you.

~ Bojan
Upwork