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72b7a878
Community Member

Sign in by AppleID create confusion

Hi it's my first post in the forum,

Briefly I have an issue with AppleID, as a newbie in UpWork, 
when asked to create an account first thing I did was Sign-in using AppleID and then enter Apple password,

then when UpWork asked to verify identity, I did the whole process but It shown ERROR.😫


So I did the normal login, register using Apple iCloud email, and Upwork password, and successful verifying identity.😃

The only issue here that I already apply for proposal using AppleID login (which I can't verified),😭

so in this case can someone help me change the login from AppleID to ordinary email account.

Please help.
Thanks in advanced

Regards,

Adhi

3 REPLIES 3
AndreaG
Community Manager
Community Manager

Hi Adhi,

 

Could you please try going to your Settings > Connected Services to set up your preferred log in method? 

 

~Andrea
Upwork
72b7a878
Community Member

I did, and this is the error messages

SS- 2024-03-20 at 12.50.30.jpg


can you help me change the login from AppleID to ordinary email account?

Thank you for following up, Adhi.

 

I’ve escalated your community post to a support ticket so that we can look into this further and assist you accordingly. One of our agents will be in touch with you soon to assist.

~ Nikola
Upwork
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