Apr 19, 2023 04:39:01 AM by Viktor O
Every time I try to submit a job offer, I get this message:
We were unable to process your proposal due to missing address information. Add your full address.
I changed browsers, cleared the cache, and also restarted the computer, but nothing helped me.
Solved! Go to Solution.
Apr 19, 2023 02:50:25 PM by Annie Jane B
Hi Viktor,
Thank you for reaching out. I checked your account and it looks like you still need to add your complete address in order to submit proposals. Please add the necessary information and retry submitting proposals. Let us know if the issue persists.
Apr 19, 2023 04:47:45 AM by Martha C
Hello I am also experiencing the same error message when trying to subit a proposal
Apr 19, 2023 02:50:50 PM by Annie Jane B
Hi Martha,
Thank you for reaching out to us. I tried but wasn’t able to replicate the issue you’re describing. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?
Apr 19, 2023 11:45:42 PM by Viktor O
The problem is still there.
Browser/s - Safary (16.3 (18614.4.6.1.6)) and Chome (112.0.5615.121)
Machine OS - Mac OS 13.2.1
Apr 20, 2023 03:38:33 AM by Pradeep H
Hi Viktor,
Thank you for your message. I see that you have already submitted a few proposals today. Could you please confirm if you are facing this error message?
Thank you,
Pradeep
Apr 19, 2023 02:50:25 PM by Annie Jane B
Hi Viktor,
Thank you for reaching out. I checked your account and it looks like you still need to add your complete address in order to submit proposals. Please add the necessary information and retry submitting proposals. Let us know if the issue persists.
Sep 6, 2023 04:03:51 PM by Arjay M
Hi Shugyla,
I see that you were able to add your address to your account. Your profile information is currently being reviewed. Kindly allow our team time; you should be able to submit proposals to potential clients once they are accepted. We seek your patience and understanding while sorting this out for you. Thank you!
Feb 18, 2024 07:16:27 AM by Luiggi R
Hello Yousaf,
Thank you for reaching out. Would you please share a screengrab of the error you see when you try sending a proposal?